Waterfront Dental Implant & Oral Surgery Center

Reviews

• SK

  Samha Khan

  Apr 6, 2026
  1.0
  Dr. Patel was unfortunately extremely unprofessional. During my surgery while I was being prepped, I heard her yelling at her staff/being exasperated and short with them. When I received an unexpectedly large bill afterwards, she was incredibly short tempered and unwilling to enter into any good faith negotiations. She was speaking over me the entire time we were on the phone, unwilling to hear what I was saying. Her team received an incorrect estimate of my benefits (using a third party website - they didn't reach out to my insurance directly so be wary of their estimates) and so I ended up paying nearly twice the amount they estimated for me. To Dr. Patel's credit, my recovery was mostly smooth, although when I did call to be checked out for any signs of infection, no one from her staff reached out to schedule an appointment with me.
• RR

  Ryan

  Mar 26, 2026
  1.0
  This doctor is a huge red flag. Lots of shouting and delays in scheduling appointments. Although this doctor was a referral from my dentist, I ended up canceling my appointment. Reception staff seem cool. Steer clear of this doctor.
• EE

  Emily

  Feb 14, 2022
  1.0
  This place is an administrative disaster. They called me two days before my wisdom teeth removal to say I was quoted the wrong price for their office and would either have to come in to the VA office the next day or pay more. When I asked how much more to avoid taking an extra vacation day and rearranging my family's entire schedule, the receptionist was unwilling and unable to help. How does any business not know what a service is going to cost a customer? I realized to late this information was readily available on my insurers website (insurers have set billing rates per zip code that every office should know). I was also over charged and a random administrative fee called "problem focused" was added to my bill. It gets better. The office gave no instructions for cleaning the empty sockets beyond "gargling" so I dealt with two weeks of trying to dig out food particles on my own which sucked. Everyone I talked to said they had been given an angled syringe to remove large food particles. For the finale, when I returned for my post-op appointment, the had no record of me ever being scheduled and called me the wrong name. Find another oral surgeon.
• EW

  Ellis Williams

  Jul 31, 2021
  5.0
  This place is amazing! I went in on a last minute notice due to complications with my wisdom teeth, 12 hours later I am in surgery feeling better then ever! I highly recommend this place, the doctor did such a great job removing my wisdom teeth that I had little to no pain 10 hours after surgery!!!