VIDA - City Vista

Reviews

• DK

  Daniel King

  5 days ago
  2.0
  Front desk staff was assumptive and unexplanatory.
• SS

  SJ

  Mar 21, 2026
  5.0
  Very spacious... awesome equipment
• EC

  Edwyng Josue Canales

  Mar 15, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️
• ZZ

  Zalarrue Zalarrue

  Feb 26, 2026
  2.0
  Really just comes down to cost / benefit ratio. Maybe some other folks were grandfathered into cheaper rates, but if you're paying the current advertised rate for this location, it just doesn't really make any sense. Gym is fairly small, temperature issues as people have noted, and the locker rooms (speaking for the mens section) are super cramped. To top that off, steam room has been broken forever, and sauna might as well be as it doesn't get super hot and smells terrible (as far as saunas go).
• SS

  Sharon Singh

  Jan 16, 2026
  2.0
  I have been a Vida Fitness member for more than 15 years and usually worked out at the Gallery Place and Navy Yard locations and have purchased personal training sessions since I started at the gym. For the last 3 years, I have been working out at the City Vista location, and when I started here, this club was managed well until the last management change. Unfortunately this location has become a disappointment. While I detail below the issues at Vida City Vista location, the main problem is management - from the GM down. All they do is try to placate instead of being honest about the club issues. They are masters at deflecting versus taking responsibility or even just being truthful. While they said they want feedback, they totally dismiss it and are rude. 1. City Vista continues to not adhere to the cleanliness of the other locations. This issue has been brought up to management many times by numerous members and frequently noted in reviews to no avail. The exercise rooms are dirty and the dust bunnies in the main weight floor are larger than my head. 2. Equipment seems to always be broken from TVs not working on many of the treadmills to machines only working properly for a week or two before breaking down again. And let's not even talk about the air conditioning and ventilation. It continues to be extremely cold inside the gym when it's cold outside and hot when it's hot outside. 3. It appears that many of the class instructors and some of the new personal trainers are extremely green and inexperienced when they start teaching/training. Vida has always been known for strong and well-versed class teachers and trainers. One must do a great deal of homework before signing up with a trainer here. I am lucky that my trainer is very experienced and competent. City Vista does have a few great class instructors but that seems the exception versus the norm. 4.. Front office and management staff can be unfriendly and dismissive. As one can see from responses to the reviews, they all say to connect with the team to address issues but nothing seems to be addressed. Members are encouraged to fill out surveys but they don't make a difference. As previous reviewers have stated, Vida is definitely a step up from some gyms in DC but the City Vista location is not worth it. If you are looking to join a Vida, I would suggest the Navy Yard in DC.This location is well run, and any issues are addressed efficiently.They also seem more transparent and timely with updates. The only reason I continue to work out at City Vista is that I really like and trust my personal trainer.

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