Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.6
262 reviews
5 stars
230
4 stars
5
3 stars2
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and attentive, providing a welcoming atmosphere for customers.
Eye Exams
Customers appreciate the thoroughness and professionalism of the eye exams, with doctors taking time to explain procedures and answer questions.
Product Issues
Some customers experienced issues with orders, such as incorrect lenses or delays, leading to frustration with the service.
Staff Recognition
Several staff members, particularly Nikia, received specific praise for their exceptional service and knowledge.
Appointment Management
There were complaints about scheduling errors and communication issues regarding appointments, leading to customer dissatisfaction.
- NGNathalia Rubí Rodríguez Gómez2 days ago5.0Went a few months ago to get glasses for my husband. Nikia made sure they were in the store before we got out of DC. Almost a year later, both lenses and frame are still intact. My husband is visually impaired so good quality and thin lenses are really important- this is the place to go!
- DPDr. Tyecia “Ty” PowellDec 30, 20255.0Friendly staff, easy process!
- TGTanya GhazianiDec 20, 20255.0This was by far the most thorough eye exam I’ve ever had! I was impressed not only by all the testing they did but also by how the staff and the doctor all of whom took the time to answer my questions and provided me with exceptional support. I now see why Warby Parker is so popular!
- JGJV GREAVESDec 11, 20255.0Staff were extremely customer friendly. The Optometrist explained details and answered my questions, the front of house staff assisted in reviewing frame choices. Overall a very pleasant experience.
- EMElizabeth MastorosDec 10, 20255.0This location was great! The staff are super friendly and helpful. I got seen on time for my appointment and had a great experience picking new lenses! The office was clean and very conveniently located to the metro stop. Definitely will come back next year!
Frequently Asked Questions About Warby Parker Union Market
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What are the store hours for Warby Parker Union Market?
Warby Parker Union Market is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Do I need anything special to visit the store or try on frames?
You don't need anything but your eyes to browse and try on frames. If purchasing prescription eyewear, it's helpful to bring your current prescription. For payment with FSA or HSA cards, please bring those as well.
Does Warby Parker Union Market accept vision insurance?
Yes, they are in-network with several major insurance carriers and support using out-of-network benefits. Coverage varies by location and plan.
Can I get optical measurements and frame adjustments at Warby Parker?
Yes, optical measurements are available to complete your order, and an optician provides complimentary adjustments for life if your frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Union Market?
They offer a 30-day, hassle-free return or exchange policy on all eyewear and accessories, whether bought online or in-store. Contact lenses can be returned unopened within 30 days.
Does Warby Parker Union Market offer gift cards?
Yes, you can purchase physical gift cards in-store or online, and e-gift cards are also available for immediate use.
What types of eyewear and lenses does Warby Parker Union Market provide?
They offer a variety of eyewear including prescription glasses starting at $95, sunglasses, progressives, contact lenses, and services including eye exams.
Are there parking options near Warby Parker Union Market?
Yes, there is a Parking Garage nearby which can be convenient if you're driving to the store.
What dining options are near Warby Parker Union Market for a meal before or after my visit?
Nearby restaurants include Amparo Fondita, La Cosecha, La Casita Pupuseria at La Cosecha, Apapacho Taqueria, JINYA Ramen Bar, Cocina Mexico Mezcalero, SHIA, Mezcalero, Mita, and Uno Pizzeria & Grill.
Are there other shopping or service options near Warby Parker Union Market?
Yes, nearby businesses include Three Littles (children's clothing), Framebridge (arts, crafts, jewelry), Nova Bossa (clothing), and Shelton Group (professional services).