Warby Parker The Yards

4.9
147 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker The Yards
147 N St. SE, Washington, DC
20003, United States

Hours

Reviews

4.9
147 reviews
5 stars
141
4 stars
1
3 stars
0
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.

Atmosphere

Customers appreciate the inviting and clean environment of the store, contributing to a pleasant shopping experience.

Product Quality

Many reviews highlight the good selection of stylish frames and the quality of the eyewear, with positive remarks on the affordability compared to competitors.

Appointment Experience

Most customers report a seamless and efficient process for eye exams and purchasing glasses, with minimal wait times and thorough explanations from the staff.

Mixed Experiences

While many reviews are positive, there are some complaints regarding specific incidents, such as issues with appointment policies and customer service at the front desk.
  • CJ
    christine jones
    Dec 29, 2025
    5.0
    The staff at this store is outstanding—friendly, attentive, and extremely helpful throughout the entire process. The optometrist was knowledgeable and took the time to explain the lens options tailored to my needs. I had a great experience and highly recommend this location!
  • GF
    Gary Feenster
    Dec 21, 2025
    5.0
    Friendly and inviting atmosphere. Courteous and accommodating associates providing top notch customer service and attention to detail. Bravo!!!
  • AB
    Andrew Blank
    Dec 18, 2025
    2.0
    Beware of scam! Online, I specifically scheduled a comprehensive exam ~without~ digital retinal imaging. At check-in (12/12/25 4:15pm), the receptionist attempted to charge me $130. I said "Hmm... that's a bit higher than the website said." She paused at least 5 seconds, clearly frustrated to have been caught, then claimed I was required to obtain the digital retinal imaging if I wanted the provider to enter the exam results on my form. I said "It's $40 to have her fill out a form?" The receptionist claimed "if you need any kind of form filled out, you need the imaging. She'll sit down with you and go through the scans." Neighbors, this was a complete lie. The provider did not mention or reference the scans in any way during my assessment, did not pull them up on the screen, and did not need them to fill out my form; she only needed the tests conducted during her assessment. Of course, I was then charged for both the assessment and the imaging, as you can see. Note this review is only not 1-star because the provider herself was excellent. She was kind, knowledgable, patient, and demonstrated integrity. But if access to a great provider requires passing through a front desk who will lie and deceive repeatedly (first, attempting to charge for services I specifically opted out of; then, when caught in the deception, to dig an even deeper hole with an explicit lie) to upsell customers, then I cannot possibly recommend this location to others.
  • LV
    la maison de vetements
    Dec 17, 2025
    5.0
    The best eyeglasses places i ever been to hands down. Everyone was professional, knowledgeable and friendly. I recommend Everyone to go there. Amazing work!
  • DT
    Dwayne Thomson
    Nov 29, 2025
    4.0
    The good: the very helpful staff at this location were able to fix my unwearable bent brand new glasses in a few minutes. They were great. The bad: I paid $250 for wire frame glasses that were unusable out of the box and necessitated an immediate maintenance visit. Very grateful to the associates at the Navy Yard location who fixed the frames swiftly and saved me from a return.

Frequently Asked Questions About Warby Parker The Yards

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).