VIDA - U Street

3.9
255 reviews

About

GymFitness CenterWeight Training CenterSaunaYoga StudioFitness ClassesPilates StudioNutrition & Weight LossPersonal TrainerCycling Studio
Our largest location conveniently located in the U Street corridor just south of Adams Morgan.

Location

VIDA - U Street
1612 U St NW, Washington, DC
20009, United States

Hours

Reviews

3.9
255 reviews
5 stars
152
4 stars
29
3 stars
14
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Facilities

The gym is generally praised for its cleanliness, variety of equipment, and well-maintained facilities, including a rooftop pool and dedicated areas for different workouts.

Customer Service

There are significant complaints about rude and unhelpful front desk staff, poor communication, and inadequate responses to customer issues, leading to a negative overall experience for many members.

Membership Issues

Customers have reported dissatisfaction with billing practices, including unexpected charges, difficulty in using promotional credits, and lack of options for freezing memberships.

Safety Concerns

Several reviews highlight issues with security, including theft incidents and inadequate responses from management regarding safety in locker rooms.

Class and Community Experience

While many members enjoy the group classes and sense of community, overcrowding during peak hours and difficulty accessing classes have been noted as drawbacks.
  • MR
    Mike Rosso
    Dec 28, 2025
    5.0
    Did a one day pass with a friend while I was visiting DC. Massive gym, clean facilities, and large lgbtq crowd which was a plus. Great place to workout in DC.
  • BT
    Bryan Truong
    Dec 24, 2025
    1.0
    I would NOT recommend this gym. They have deceptive business practices- as a member for two plus years, not only did they raise the monthly price for the plan that I was on from $150 a month (the core), they also eventually discontinued the plan so that to access this location, you must now have the "core +" membership that is $180 a month. In addition, they gave free smoothie coupons upon signing up and refused to honor them and were very rude in doing so. there is no option to pause your membership, and even when downgrading to a "virtual membership" (where you cannot visit in person for the month), you pay $60/month and can only switch by emailing. The ONLY way to do this is by emailing someone "Scot Kendall" and you cannot do this in person (they purposely seem to make it difficult). Even after getting email confirmation that they switched my plan, when it came to the monthly billing date, they charged me the full $180. I had to email and point out their "mistake". I ended up cancelling that same day after they continued to bill me the full rate, and after acknowledging that they confirmed my request to downgrade but billed me the full rate, they said it would be refunded in 10 business days, but I have yet to get anything in my account. Be very wary with them, and check your statements, because they WILL take advantage of you. The gym itself is nice, but the employees at the front desk/smoothie bar are rude, and with their constant attempts to upcharge you, I would not recommend.
  • SD
    Sofia D.
    Dec 20, 2025
    5.0
    Great gym!
  • EN
    Edouard N
    Nov 25, 2025
    5.0
    I don’t understand what all the complaining is about. The gym happens to be very nice! Machines work well. Staff is as nice as you would need them to be. It’s a gym, not a social club. Great quality !!
  • SW
    Shaun Williams
    Nov 24, 2025
    1.0
    Management doesn’t answer. Hot water doesn’t work and equipment is constantly broke. With no updates on when it ll be fixed. Front desk cannot help. Everyone is clueless at this gym.

Frequently Asked Questions About VIDA - U Street

Where is VIDA - U Street located?

VIDA - U Street is located at 1612 U St NW, Washington, DC 20009, US.

What are the regular operating hours for VIDA - U Street?

VIDA - U Street is open Monday to Friday from 5:00 AM to 11:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.