VIDA - City Vista

Reviews

• JS

  Jason Szanyi

  Dec 9, 2025
  1.0
  I rejoined VIDA after the pandemic, and I've been so disappointed with the City Vista location. No hot water on multiple days in the past few weeks (note that they're reusing a sign from 12/4 on 12/9 when it is 21 degrees outside. Always apologetic, but no clear plan for resolving basic issues.
• CC

  Chelsea

  Nov 17, 2025
  1.0
  Showed up for the Free Pilates class, was told at the door that I needed to provide verification and that they're unable to do so on their end. this has been the only place I've ever been to that is unable to verify attendance on their own end. I ended up leaving since the system that Vida uses to track these things is not very intuitive (I do not have the app nor was a confirmation email sent to me). Even if I had forgotten to get a spot, I saw on Vidas website that there were still 3 spots available, and it's a free class to boot. Very poor optimization on their end if their front staff can't find info on sessions they're advertising out front
• MH

  Matthew Hogan

  Sep 22, 2025
  1.0
  Planet fitness is better 1. Front desk doesn’t so much as glance up from their phone when you walk in 2. AC issues (as mentioned in most other negative reviews). AC just doesn’t work. Huge fans blowing sweaty hot air around. This has been an issue since I started coming here ~4 years ago during Covid. Love the response from the manager 3 months ago on another review that techs are coming. When? 3. Men’s locker room is disgusting. Towels always empty. If they’re stocked, they’re all torn to shreds, have blood stains, or both. I use the same shower every morning before work. The same dirty, bloody bandaid has been in the same spot in the same shower for 11 days now. Talk about a health hazard, not to mention the same shampoo bottle has been out for the same amount of time.. I guess they just don’t clean the showers for 11+ days? Gross 4. Bathrooms are routinely filthy … for hours or days at a time 5. Broken equipment .. stuff happens but weeks of broken equipment ? Bottom line- what the heck are we all paying hundreds of dollars a month for (not including the stupid fees). Seriously, the YMCA is cleaner and nicer. It’s just insane
• SH

  Sara Higgins

  Jul 25, 2025
  2.0
  Over the winter I would have rated this one star during the construction - gym was packed to the gills, couldn't use a machine without being asked how much longer I was using the machine, and machines constantly broken. Now, it's more spacious but often, equipment/amenities continue to remain broken. Management emails near weekly about the A/C issues b/c of the owner not address filtration issues, it's very uncomfortable in several spots, worsening crowding in cooler areas. I was also disappointed to find out guest passes are just one time only, whereas my partner gets 2 passes at Bouldering Project each month and he pays less than I do. I do love the pilates classes, but you have to purchase them outside of your membership and they're wildly expensive. Finally, I'd say about 50% of the time I come in, they run out of towels at the front desk.
• TC

  T C

  Jul 15, 2025
  1.0
  All water fountains have had old unchanged filters for months now. Toxic water. Dirty.

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