Staff Quality
Customers consistently praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Multiple reviews pointed out ongoing cleanliness problems, particularly in locker rooms and towel services, indicating a need for better maintenance.
Equipment and Amenities
The gym is well-equipped with modern machines and offers a variety of amenities, though some customers noted issues with equipment maintenance.
Customer Service
While many had positive experiences, there were complaints about unprofessional management and difficulties with membership services.
Parking Concerns
Several reviews mentioned dissatisfaction with parking validation policies and limited free parking availability.