Staff Performance
Customers consistently praised the friendly and helpful staff, highlighting specific individuals for their exceptional service.
Cleanliness Issues
Multiple reviews noted ongoing cleanliness problems, particularly in locker rooms and pool areas, with requests for better maintenance.
Facility Quality
The gym is generally well-regarded for its modern equipment and amenities, though some customers expressed concerns about overcrowding and equipment availability.
Membership Concerns
Several customers reported issues with membership contracts and pricing transparency, leading to frustration over unexpected fees and terms.
Class Availability
While many enjoyed the variety of classes offered, some noted that classes can be crowded and often have waitlists.