Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
353 reviews
5 stars
310
4 stars
6
3 stars2
2 stars
6
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and attentive, with many customers highlighting individual employees for their exceptional service.
Efficiency
Customers appreciate the quick and efficient service during eye exams and frame selection, often noting minimal wait times.
Product Quality Issues
Some customers reported dissatisfaction with the quality of glasses and issues with incorrect prescriptions, leading to negative experiences.
Knowledgeable Staff
Many reviews commend the staff for their knowledge and ability to explain options clearly, helping customers make informed decisions.
- CHCrystal HendersonJan 4, 20265.0Demitri was my sales associate. I was treated well. Very attentive. Patient with me. Respectful. Totally enjoyed him. He was honest with me also. Thanks.
- ISIris Drayton SpannDec 29, 20255.0The staff is top notch! Helpful, informative, lots of humor and just plain nice. The eye doctor is friendly, asks lots of questions and doesn't rush you out the door, he is kind.
- GDGriffin DuyDec 23, 20255.0Jay is the foogin' man!!!! Thanks to the awesome-jawesome staff for lookin' out for a pro dufus like me! Tight ship here baby!
- SJSorayuth JinglimptumDec 21, 20255.0Although he did not have the style I was looking for, Alex was very helpful and friendly and cleaned my glasses at no charge.
- SHSamantha HenryDec 18, 20255.0I had an excellent experience at LensCrafters recently and wanted to take a moment to recognize the outstanding service I received from Nate. From the moment I walked in, I was greeted warmly, but what stood out was the level of patience and care shown during the entire process. I can be a little indecisive when it comes to picking frames, and I had several questions about pricing and lenses. Nate never rushed me or made me feel like I was taking up too much time. He took the time to explain the differences between lens options, walked me through what would best suit me, and gave honest feedback when I asked for opinions on frames. What impressed me most was that he remained friendly, attentive, and genuinely invested in helping me make the best choice, not just trying to sell me something. It is rare these days to find someone in retail who shows that. The exam itself was also super efficient!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What are the store hours for LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Which vision insurance plans are accepted at LensCrafters at Macy's?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Does LensCrafters at Macy's provide contact lens fittings?
Yes, they offer contact lens fittings with detailed eye measurements; note that there is an additional fee for contact lens evaluations.
How can I schedule an eye exam at LensCrafters at Macy's?
You can schedule your eye exam online via their official LensCrafters scheduling link or visit the store in person inside Macy's at 1201 G Street N.W.
Is LensCrafters at Macy's wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What designer eyewear brands are available at LensCrafters at Macy's?
They carry a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
What nearby stores can I visit before or after my appointment at LensCrafters at Macy's?
You can visit Macy's Backstage for clothing and men's fashion or Sunglass Hut at Macy's for more sunglasses options, both located inside Macy's near LensCrafters.
Are there convenient transportation options near LensCrafters at Macy's?
Yes, SP+ Parking provides parking nearby, and the store's location inside Macy's at Metro Center makes it easily accessible via the Metro transit system.
What professional services are located near LensCrafters at Macy's that customers might find useful?
Nearby you can find One Metro Center offering event photography and professional services, as well as White and Case, LLP, a corporate office, which may be useful for professional meetings or errands.