Certified by Doctors of Optometry - Macy's - Metro Center • Feb 22, 2026
About
Certified by Doctors of Optometry - Macy's - Metro Center • Feb 22, 2026
OptometryEye Care CenterLensCrafters OD
Doctors of Optometry - Macy's - Metro Center is located inside Macy's and is the local eye doctor to see for all of your eye care needs in Washington, DC. As your local Washington optometrist, Doctors of Optometry - Macy's - Metro Center can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices inside Macy's at 1201 G. Street N.W. Washington, DC 20005 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Certified by Doctors of Optometry - Macy's - Metro Center • Feb 22, 2026
Certified by Doctors of Optometry - Macy's - Metro Center • Feb 22, 2026
Reviews
4.7
898 reviews
5 stars
799
4 stars
40
3 stars
16
2 stars13
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, professional, and helpful, contributing to a positive overall experience.
Efficiency
Many customers noted quick service and minimal wait times during their visits, with efficient handling of appointments and exams.
Doctor Expertise
Dr. Wen and other doctors received high praise for their thoroughness, knowledge, and ability to explain procedures clearly.
Mixed Experiences
While most feedback is positive, some customers reported issues with phone communication and occasional dissatisfaction with specific staff interactions.
Pricing Concerns
Several reviews mentioned that the prices at LensCrafters are perceived as high, which may deter some customers from returning.
GG
Gretchen
3 days ago
5.0
Easy scheduling, the staff are very friendly and helpful, and Dr. Wen is very thorough, knowledgable and kind.
JS
jeanetta spencer
Feb 13, 2026
5.0
I’ve been coming to this location for about 3 years. The customer service is on point and the wait time is 0. The associates are very nice and they don’t push you to buy glasses. Don’t get me wrong they will ask, explain, and encourage you to buy but when it’s not in your budget they will not push you.
NV
Naomi Vela
Feb 12, 2026
5.0
I would like to thank Dr. Wen, Alex, and Ms. Annette for helping me with my eye exam.
My customer service experience has always been exceptional.
Alex is always welcoming, kind, and extremely knowledgeable of the products!! I never walk away confused.
Ms. Annette is very knowledgeable of the products as well, and always make sure staff put customers needs first.
Dr. Wen is a very knowledgeable and caring optometrist. I always walk out with resolutions to fix my issues.
Thank you all!
GG
Gary Gibson
Jan 30, 2026
5.0
Excellent experience! The front desk staff, medical assistants and the the doctor were all very professional and helpful. Fast visit.
NR
Nohelia Rodriguez
Jan 9, 2026
5.0
The manager Alex went above and beyond I am so happy with customer experience and the Dr. Wen was also great!
Congratulations to the team
Frequently Asked Questions About Doctors of Optometry - Macy's - Metro Center
Where is Doctors of Optometry - Macy's - Metro Center located?
It is located inside Macy's at 1201 G. Street N.W., Washington, DC 20005, inside the Macy's Metro Center.
What services does Doctors of Optometry - Macy's - Metro Center offer?
They provide comprehensive eye care including diagnosis, treatment, and detection of eye conditions to ensure clear vision.
What are the business hours of Doctors of Optometry - Macy's - Metro Center?
The clinic is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 6:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam at Doctors of Optometry - Macy's - Metro Center?
You can schedule an eye exam online via their reservation URL or call them at +1 202-347-7316.
What payment options are accepted at this optometry center?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Which languages are spoken at Doctors of Optometry - Macy's - Metro Center?
English is the primary language spoken at the center.
Are there any retail stores near the optometry office inside Macy's?
Yes, near the optometry center inside Macy's, you can find the Sunglass Hut at Macy's for sunglasses and Macy's Backstage for clothing and men's apparel.
What nearby services can I find around the optometry center in Washington DC?
Nearby you can find professional services such as One Metro Center offering event photography and dry cleaning, and parking services at SP+ Parking for convenient vehicle access.
Which law offices are close to Doctors of Optometry - Macy's - Metro Center?
Nearby law offices include Hinshaw & Culbertson LLP specializing in divorce and family law, and White and Case, LLP providing corporate office services.
What other professional services are located near the optometry center?
Nearby professional services include businesses like BizTech Fusion LLC offering event photography and IT services, and The Pauling Institute Inc providing counseling and mental health support.
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Certified February 22, 2026Yext Knowledge Graph
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