AllCare Primary & Immediate Care

Reviews

• AA

  Alexandria

  Apr 1, 2026
  1.0
  Literally so confused. Went here as a walk-in and was told it’s not a walk-in place and it’s appointment only. Sign on the building clearly says “walk-ins welcome.” I’ve also been to this exact location before as a walk-in so it makes no sense. Complete waste of a trip here.
• SS

  Shireen Rose Shakouri

  Mar 23, 2026
  1.0
  They don't do walk-ins anymore, despite their signage outside as well as their website saying they do. Absolutely devastating to walk up in pretty strong discomfort, hoping to be treated, and being curtly told "they just didn't remove the sign yet." like, in a medical context that should be updated promptly. I should have checked Google first because now I see this has been an issue for at least five months. If they're not doing that basic stuff, how are they treating patients once you are in?
• DF

  David Funchess

  Mar 19, 2026
  3.0
  AllCare is fine but they have rebranded into CloseKnit which makes no sense because they never warned anyone about this. So they have this new online system which is okay but now it's taking forever to communication back from a doctor. When business gets in the way of medicine, stupid stuff happens.
• NF

  Nathan Finn

  Mar 18, 2026
  1.0
  STAY AWAY! When this place was under Allcare, it was great and easy to work with. Now with Closeknit buying the practice the quality has gone down a cliff. When messages in the portal used to be responded to within a hour I am now going on 5 days of unresponsive for a necessary medication. I have tried calling and calling and no one picks up. Their prescription partner does not pick up their phone. I called Closeknit directly and no one picks up - I was on hold for 5 hours at one point - and left voicemails that have been left unanswered for days - FOR NECESSARY MEDICATION! The new doctors also seem to rush you in and out; The "doctor" I saw never even took a look at my chart and I spent no more than 5 minutes in the room with him. No wonder my old doctor who I loved got the hell out of there. Do yourselves a favor and change to another practice immediately like I did. Such a shame.
• EK

  Emma Kerr

  Mar 11, 2026
  1.0
  I had my appointment on Friday 3/6. Previous to this, my appointment was scheduled in-person and a few hours before they called me to tell me they cancelled it. They rescheduled me for a virtual visit and did not let me know it would not be in-person. During my meeting with my provider, he could not get the video call to work so he called me on my phone (that’s fine). All that we discussed was updating prescriptions. It is now 3/11 and I have called their office three times and they still have not sent my prescriptions to the pharmacy. It seems like the people who pick up the phone do not actually work at the office and as much as they try to help I want to talk directly to office staff. ADDED 4.9.2026: I scheduled a follow up with my doctor and was told he no longer works there. They never notified me of this. So I had to schedule with a new provider. While waiting for the Zoom meeting to start, their front desk called me and told me my insurance is “unverifiable” even though I have had appointments previously with them under the same insurance? The secretary told me the only way for them to verify my insurance was to merge a call between her and my insurance rep or come in person to show her my insurance. WHAT? Pathetic excuse for a doctors office. The worst service I have ever had in my life, and I didn’t even get to go to my meeting because the insurance issue ended up taking 30 minutes even though it should have been figured out on their end way before the beginning of my appointment time.