Home Instead

4.7
22 reviews

About

Home Health Care Service
Home Instead provides senior home care services in West Hartford, CT. Services include: Respite care, Assisting Elders with Memory difficulties, Outpatient care, Short-term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions.. Call (860)236-5995 for your free senior home care assessment. Our Service Area: Hartford, West Hartford, East Hartford, Bloomfield, Avon, Farmington, Simsbury, West Simsbury, Bristol , Unionville, Canton, Collinsville, Granby, West Granby, East Granby, North Granby, Suffield, West Suffield, Windsor, East Windsor, South Windsor, Windsor Locks, Glastonbury, Manchester

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
2446 Albany Ave, West Hartford, CT
06117, United States

Hours

Reviews

4.7
22 reviews
5 stars
19
4 stars
2
3 stars
0
2 stars
0
1 star
1
  • DB
    David Black
    Oct 23, 2025
    5.0
    We had a wonderful experience with Home Instead, and I especially want to highlight Kellie for her exceptional care and connection with both of my parents — but especially my mom. Kellie brought a consistently upbeat, engaging energy that made a real difference during a difficult time. She didn’t just show up — she showed up with heart. She took my mom on walks in the woods, helped with yardwork (which truly centered my mom), and always found ways to make each day feel purposeful. It wasn’t just about caregiving — it was about bringing joy, dignity, and presence. We’re grateful to have had someone like Kellie supporting our family, and we highly recommend Home Instead to others looking for that level of compassionate care.
  • GG
    Glydel Gomez
    Aug 25, 2025
    5.0
    Home Instead has been a huge blessing to our family. The caregivers were so kind, and respectful to my mother that it felt like she was being cared for by family. They always communicated clearly, and we had a peace of mind knowing she was in wonderful hands. We are quite appreciative for their assistance and strongly suggest their services.
  • MG
    Murphy Gomez
    Aug 18, 2025
    5.0
    Home Instead West Hartford has been such a blessing for our family. The caregivers treated my mom with so much kindness, patience, and respect, it truly felt like she was being cared for by family. Communication was always clear, and they gave us peace of mind knowing she was in good hands. We’re so grateful for their support and highly recommend their services.
  • AG
    Ally Gallant
    Oct 18, 2024
    5.0
    I collaborate with Home Instead so that patients have the care they need at home. I am a social worker at a nursing home facility and was in a bind when the homecare company I was using bowed out at the last minute and I had to find another homecare company quickly. I worked with John who was quick to respond to my inquiry. He immediately came out to the facility, met with the patient and her family to get to know them better, and was able to get a caregiver out to the patients home in the matter of HOURS. John made the process so easy!! I will definitely be working with him and his company again soon 😊
  • PS
    pamela smith
    Jan 5, 2024
    5.0
    Our dad, Freddie Smith, was a patient/client of Home Instead. Seven years ago dad had a massive stroke. It was extremely important that he remained at home. My sister and I could not always be there due to daily commitments. Home Instead was the next best thing. They took care of him for almost a year. Dad has since passed away but we would definitely refer anyone in need of home care to RuPal and the Home Instead Staff. Pamela Smith

Frequently Asked Questions About Home Instead

What services are offered?

Home Instead® offers customized senior home care services, from companionship, help with personal care to help around the home, so older adults can stay safe at home. Whether you need someone a few hours per week or 24-hour care, Home Instead can assist. Some additional services include: Elder care Chronic illness care Home care assistance In-home care End-of-life care 24-Hour care Live-in care

What are benefits of Home Care?

Home care services let people flourish in the everyday life they already know and love – while getting a little help to stay independent and mobile. With in-home care provided by Home Instead West Hartford, CT, care is personalized to the needs of the individual. Home is familiar. Home is comfortable and provides a sense of security. As a senior ages, being in a place that is familiar to continue daily routines is very beneficial, especially for progressive memory conditions like Dementia. Another benefit of home care is the dedicated Care Pro providing one-on-one care in a well-known environment. Care Pros promote independence and companionship while reducing the risk of falls and providing family with peace of mind knowing their loved one is safe.