AFC Urgent Care West Hartford

Reviews

• SS

  Shanae Sapphire

  Apr 16, 2026
  5.0
  Scheduling was easy. I was able to check in with no pressure or delay. The staff's were very kind and genuine along with the visit I went for was dealt with much generosity. I would recommend this provider! Thank you.
• JC

  Joel Chambers

  Apr 14, 2026
  5.0
  Had some congestion issue over night and could just get up get on my Solv app and just book an appointment
• LL

  LB

  Apr 11, 2026
  4.0
  I’ve seen a few providers here and they’ve all been great. I took off one star because sometimes there is a long wait even with an appointment.
• AS

  Ashley Scarlett

  Apr 4, 2026
  5.0
  The atmosphere was very welcoming, creating a calm and reassuring environment from the moment I arrived. The staff were pleasant, professional, and highly attentive, making me feel comfortable and well cared for throughout my visit. Their compassion, efficiency, and clear communication truly made the experience positive and stress-free.
• SW

  Scott Wilhite

  Mar 29, 2026
  1.0
  We rushed into this AFT West Hartford when they opened at 8AM on a Sunday morning, and we were seen fairly quickly by a Physicians Assistant, Keith R. He seemed great, diagnosed the issue, and said he was submitting 3 prescriptions to our local pharmacy right away. We went to the pharmacy at noon, and they said they never received any prescriptions for us from AFC West Hartford (or anyone else). It took 5 or 6 phone calls to the front desk of AFC before they finally submitted the prescriptions to the pharmacy. That's 6 1/4 hours just to get a script called in for an URGENT medical issue. I can't prove this, but it seemed like the receptionist at the front desk lied to us repeatedly - saying their system was down, then that Keith would call in the script on the phone, then they said he didn't because the system got fixed and he would submit it in the next ten minutes, then that it was sent, then after the pharmacy said it wasn't received the receptionist said Keith "forgot" but was going to do it in minutes, then he hadn't done it and was with a patient, then the receptionist said she'd call the pharmacy, and finally we found out from the pharmacy's system that in fact they had just received the scripts from Keith after 6 1/4 hours. So much for URGENT care. I'm sure that the AFC team would offer a million excuses, but I just want them to fix their processes and tech and have the staff do their jobs with excellence! This was FAR FAR FAR from excellent. Do better AFC!