LensCrafters

4.7
336 reviews
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Business Details

495 Union St, Waterbury, CT
06702-1285, United States
(203) 597-1355
https://local.lenscrafters.com/ct/waterbury/495-union-st.html
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About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
495 Union St, Waterbury, CT
06702-1285, United States

Hours

Reviews

4.7
336 reviews
5 stars
309
4 stars
6
3 stars
2
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Alberto, Jarissa, and Kyani, received high praise for their friendly, knowledgeable, and attentive service.

Efficiency

Many customers noted quick service and efficient processes, often completing their purchases in under an hour.

Product Knowledge

Employees demonstrated strong knowledge about eyewear options and insurance coverage, helping customers make informed decisions.

Overall Experience

Customers consistently reported positive experiences, feeling welcomed and satisfied with their purchases.
  • CG
    Cynthia Guerrero
    Dec 28, 2025
    5.0
    Friendly and helpful staff, efficient and professional, communication skills are magnificent. Alberto was wonderful helping my boyfriend and I choose a pair of glasses and Curi at the reception was informative and helpful.
  • DV
    Dell Victor (SGT Victor)
    Dec 26, 2025
    5.0
    Great service, and very attentive. Ciearra was a phenomenal help!!!
  • FN
    Fatou Njie
    Dec 13, 2025
    5.0
    Customer service was great, we were greeted immediately and Alberto was knowledgeable and worked efficiently.
  • JJ
    James
    Dec 5, 2025
    5.0
    Very helpful and kind. Explained the process.
  • MH
    Marcos Hernandez
    Nov 26, 2025
    5.0
    Alberto is top tier customer service!!! He helped me fix my glasses today and he was amazing. Super professional, fast, and really knew what he was doing. My glasses came out perfect. Great customer service — definitely recommend him.
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Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.