Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
330 reviews
5 stars
303
4 stars
6
3 stars2
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Alberto, Jarissa, and Lynette, received high praise for their helpfulness, friendliness, and professionalism.
Timeliness
While many customers appreciated the quick service, some noted issues with appointment punctuality.
Product Knowledge
Employees demonstrated strong knowledge about frames and lenses, helping customers make informed choices.
Store Environment
The store was described as welcoming and accommodating, although some customers mentioned the mall location was less desirable.
Overall Experience
Customers expressed high satisfaction with their visits, often highlighting the personalized attention and care they received.
- WNWayne NadeauNov 9, 20255.0Went in because I broke my frames, Alberto not only helped me with new frames, he checked to see if I had any discounts available. Service was very fast (in and out in 30 minutes). What a great staff at Waterbury Lens Crafters!, I won't go anywhere else! Thank you Alberto
- DMDarius MendezSep 20, 20255.0Chalmein was a major help with picking the perfect pair for me!
- JRJames RichardsonSep 20, 20255.0Great customer service from Chalmein
- LMLee MSep 20, 20255.0Chalmein was very helpful! So was Berto!
- SRshaniqua redmonAug 6, 20255.0At every visit everyone is always welcoming and helpful. My family and I are always seen promptly and all of our vision needs are taken care of. A huge "thank you" to all of the great staff!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at this LensCrafters location?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours for this LensCrafters store?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters?
Yes, you can schedule your eye exam online via the provided LensCrafters scheduling link.
What payment options are accepted at LensCrafters?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Does this LensCrafters location offer in-store pickup?
Yes, in-store pickup is available for purchases made at this location.
What nearby places can I visit after my eye exam at LensCrafters in Brass Mill Center?
After your visit, you can explore nearby places like Bertucci's Italian restaurant, All In Adventures Escape Rooms, and Kay Jewelers for dining, entertainment, and shopping.
Is there convenient mobile phone shopping near LensCrafters?
Yes, nearby mobile phone stores include Metro by T-Mobile, iDoctor Kiosk, and Boost Mobile, perfect for customers interested in tech while visiting.
Can I combine a visit to LensCrafters with beauty and wellness services nearby?
Yes, nearby options such as Bye Stress Massage, Miracle Eyebrows spa, and 90's Nails beauty salon offer complementary wellness services.