LensCrafters

4.6
358 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
35 Talcottville Rd, Vernon Rockville, CT
06066-5261, United States

Hours

Reviews

4.6
358 reviews
5 stars
309
4 stars
7
3 stars
10
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.

Repair Services

The business received positive feedback for quick and efficient repair services, often provided at no charge.

Appointment Issues

Several customers reported issues with appointment scheduling and store hours, including early closures and lack of communication regarding their appointments.

Product Quality

There were mixed reviews regarding the quality of glasses and prescriptions, with some customers experiencing issues with lens fitting and thickness.
  • LL
    Lizbeth
    Dec 4, 2025
    5.0
    savannah was great help at selecting frames that fit my face!!! Thank you!!!
  • AL
    Alicia-Marie Lavoie
    Oct 14, 2025
    5.0
    Staff was courteous, knowledgeable, professional, and answered all of my questions re: my eye health and glasses prescription. Many thanks!
  • GB
    Gary Brown
    Sep 3, 2025
    5.0
    The service I got was good and before leaving with my safety glasses I ended up getting sunglasses with my prescription in the lens.
  • JV
    Juan Velez
    Aug 31, 2025
    1.0
    Sad experience with the staff. Went in to get my frames adjusted because of my lenses popping out easily. After a few tries the first staff member had to bring my glasses to another person. Not only did they not fix the issue. But they brought them back to me with a scratch in one of the lenses. After back and forth for almost half an hour with several employees. They accused me of bringing them in scratched. Not only was this false but they couldn’t even fix a simple issue. Just to try and get me to buy another pair. I’ve gone to lense crafters ever since I needed glasses. Sad to say this will be my last visit!!!
  • NN
    Nate Nyarkoh
    Jul 30, 2025
    5.0
    Gave me a free adjustment

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.