Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
356 reviews
5 stars
308
4 stars
7
3 stars
9
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees providing excellent service.
Repair Services
The business received positive feedback for their quick and effective repair services, often provided at no charge, which impressed many customers.
Inconsistent Experiences
Some customers reported negative experiences, particularly regarding service inconsistencies, such as staff dismissiveness and issues with prescription accuracy.
Store Management
The management received mixed reviews, with some customers appreciating the new management's efforts to improve service, while others expressed dissatisfaction with appointment handling.
Product Selection
Customers enjoyed the variety of frames available and appreciated the assistance in selecting suitable options.
- ALAlicia-Marie LavoieOct 14, 20255.0Staff was courteous, knowledgeable, professional, and answered all of my questions re: my eye health and glasses prescription. Many thanks!
- GBGary BrownSep 3, 20255.0The service I got was good and before leaving with my safety glasses I ended up getting sunglasses with my prescription in the lens.
- JVJuan VelezAug 31, 20251.0Sad experience with the staff. Went in to get my frames adjusted because of my lenses popping out easily. After a few tries the first staff member had to bring my glasses to another person. Not only did they not fix the issue. But they brought them back to me with a scratch in one of the lenses. After back and forth for almost half an hour with several employees. They accused me of bringing them in scratched. Not only was this false but they couldn’t even fix a simple issue. Just to try and get me to buy another pair. I’ve gone to lense crafters ever since I needed glasses. Sad to say this will be my last visit!!!
- NNNate NyarkohJul 30, 20255.0Gave me a free adjustment
- AJAlexis JohnsonJun 13, 20255.0The sales team at this location is so informative and well equipped. I was helped by Skyler who confidently found the perfect sunglasses for me! Will be returning to this store from now on for my purchases
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others. All prescriptions are welcome.
What are LensCrafters' store hours?
LensCrafters is open Monday through Friday from 9:00 AM to 6:00 PM, Saturdays from 11:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online through their reservation link at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=1013&storeId=10851.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for their eyewear products.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa for payment.
Are there any popular restaurants near LensCrafters at 35 Talcottville Rd?
Yes, nearby popular restaurants include Jersey Mike's Subs for sandwiches, Wingstop for chicken wings, Papa Gino's for pizza, Denny's for breakfast and brunch, Moe's Southwest Grill for Mexican food, and Jefferson Fry Co. Vernon for American cuisine. Customers can enjoy a meal before or after their visit.
Are there coffee shops close to LensCrafters where I can relax?
Yes, 7 Brew Coffee is a nearby coffee shop where customers can relax and enjoy a beverage before or after their appointment.
What other optometrists or eyewear stores are located near LensCrafters?
Nearby optometrists and eyewear stores include City Eye and Friendly Eyes Optometry, providing additional options for eye care in the area.
Does LensCrafters accommodate customers with disabilities?
Yes, LensCrafters has wheelchair-accessible entrances to accommodate customers with disabilities.