LensCrafters

4.8
401 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
5065 Main St, Trumbull, CT
06611-4283, United States

Hours

Reviews

4.8
401 reviews
5 stars
376
4 stars
8
3 stars
1
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Natalie and Emrah, received high praise for their helpfulness, professionalism, and attentiveness, creating a welcoming atmosphere for customers.

Product Selection

Customers appreciated the wide variety of eyeglass frames and options available, often highlighting the quality and style of the selections.

Efficiency

Many reviews noted the quick service and timely delivery of glasses, with several customers receiving their orders faster than expected.

Knowledgeable Staff

Employees demonstrated strong product knowledge, assisting customers in making informed decisions about their eyewear.

Mixed Experiences

While most feedback was positive, there were isolated complaints regarding the eye examination process and customer service in specific instances.
  • RS
    Rafaella Silva
    Nov 13, 2025
    5.0
    I came in to buy some coach glasses and the lady who helped me was such a sweetheart! She was so kind and helped me pick out which frame I wanted. Her name is Belledy, and I definitely will be recommending Lens Crafters to friends and family!
  • DT
    Donna Thompson-Bennett
    Oct 14, 2025
    5.0
    Natalie was incredibly helpful last evening guiding me and my husband in the selection of our new eyeglass frames. She even reviewed our prescriptions to note what frames would work best to support the type of lenses we would need. Both Natalie and Emrah had amazing customer service. Emrah's expertise was also demonstrated in his timely completion of my eyeglasses. Both Natalie and Emrah had amazing customer service that would bring us back to Lens Crafter.
  • BM
    Beth Maree
    Oct 13, 2025
    5.0
    So patient with my 8 year old, finding the v perfect fit for him. Great selection, and accepted my insurance! Highly recommend!
  • JT
    Josh Tolk
    Oct 8, 2025
    5.0
    Tanya was very helpful & professional. I have been a customer for over 35 years. Thank you, again!
  • MM
    Maya
    Oct 6, 2025
    5.0
    Great selection of brand frames, excellent personal service. Nice store altogether, easy calm atmosphere. And, Emrah is simply amazing, very efficient and helpful. Highly recommend!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.