Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
410 reviews
5 stars
384
4 stars
8
3 stars1
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff being described as friendly, helpful, and knowledgeable.
Staff Expertise
Customers frequently mention the expertise of staff members, particularly in helping select frames and understanding insurance options.
Store Environment
The store is noted for its clean and welcoming atmosphere, contributing to a positive shopping experience.
Product Selection
The business offers a wide variety of frames and lenses, which customers appreciate when choosing their eyewear.
Mixed Experiences
While many reviews are positive, there are a few negative experiences related to eye examinations and customer service at specific times.
- RHRob Heibler2 days ago1.0They "lost" the special pair of frames I gave them to put lenses in, they actually can't tell me if they were lost damaged or stolen. Was called by store and all the associate had was jokes and a disrespectful tone. Can't tell me how they can make it right. Someone please have management reach out
- PMPaulette MackJan 1, 20265.0My experience at Lens Crafters was great! Dale is the BEST!!!
- KMKimberly MillingtonDec 26, 20255.0Marla was efficient, pleasant and I learned something new with the purchase of my frames. Emrah thank you for your quick thinking and helping us with an insurance question.
- LGLaureen GuerrieroDec 15, 20255.0After not having good service at the Milford store (2 different attempts), I went to the Trumbull LensCrafter and Belledy restored my faith that some folks take pride in providing excellent service, even at the end of their day. Belledy used her expertise and strong product and inventory knowledge to find me many options and she and the other gal in the store helped me select the best style for my face and features. Grateful to have a helpful, kind and caring salesperson to make the process of finding frames an enjoyable experience, I can't recommend her enough. Thank you Belledy!
- STSusana TaboraDec 4, 20255.0I went to the LensCrafters in the Trumbull Mall yesterday and I had such a wonderful experience thanks to Marla and Emrah. I was having a rough day, and their kindness, friendliness, and willingness to help truly made a difference. They went out of their way to look after me, and I’m very grateful for how well they treated me. Thank you both for your genuine care — it really meant a lot ❤️
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What brands of eyewear can I find at LensCrafters?
LensCrafters offers designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Armani Exchange, and more.
What are LensCrafters' store hours?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online via LensCrafters' scheduling link on their website.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts payment via American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are LensCrafters' facilities wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What are some nearby shopping stores to LensCrafters in Trumbull Shopping Park?
Nearby shopping stores include H&M, The Children's Place, Windsor Fashions, Victoria's Secret, Macy's, Mandee, and Sunglass Hut, all within the Trumbull Shopping Park area.
Where can I grab a meal or snack near LensCrafters?
Near LensCrafters, you can enjoy food at Popeyes® Louisiana Kitchen for chicken, L'Italia Pizza & Pasta for Italian cuisine, or Pretzel Time for quick snacks.
Are there any entertainment or beauty options close to LensCrafters?
Yes, nearby you can visit Moda Salon for beauty services, SeaQuest aquarium for family entertainment, and Ulta Beauty for cosmetics and hair supplies.