Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
343 reviews
5 stars
318
4 stars
7
3 stars0
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while many praised staff like Calvin and Sofia for their helpfulness, others reported rude and dismissive interactions.
Staff Professionalism
Several customers highlighted the professionalism and friendliness of staff members, particularly Calvin, Sofia, and Karina.
Store Organization
Customers noted issues with store organization and cleanliness, mentioning long waits and disorganized displays.
Product Quality
Some customers experienced issues with the quality of glasses, including wrong prescriptions and fragile frames.
- STSaad Tariq5 days ago5.0Thank you Calvin!
- JDJasmine DollDec 18, 20251.0I had a very disappointing experience with LensCrafters due to extremely poor customer service over the phone. The woman who answered was incredibly rude, dismissive, and unhelpful. Instead of trying to assist or answer my questions, her tone made it seem like I was an inconvenience for even calling. Customer service is a big part of any business, especially in healthcare-related services, and this experience fell far below expectations. I won’t be returning to this location and would not recommend it based on how I was treated.
- JMJodi-Ann MoncrieffeDec 6, 20255.0Amazing and quick! All the staff were great. From the moment I arrived I was greeted with help and warmth. Happy I found this place.
- MPMike PollackDec 1, 20255.0calvin was really friendly and helpful.
- SMShauntris MapleNov 10, 20251.0I had a bad experience in LensCrafters in Stamford on Oct 8,2025. I walked into the store, no one greeted me but waiting until I was leaving to ask if I needed help. Which was weird because there wasn’t a lot of customers in the store. So I made a complaint online and was told to come in to get a 50 credit by the store manager Sofia on any glasses. I go into the store on Nov 4,2025 and tried on the Ray-bans meta sunglasses. Which I love so I purchased them but the manager wasn’t in and I was told they will leave her a message with all my information so she can refund me the difference. I had to call the store servals time before I could get a hold of Sofia. She first gives me a price of 350.00 for the glasses and then I told her I already purchased the glasses . I would just need the difference from the credit I was owed. Then she goes oh for some reason I can’t do it. After all that she then informed me her manager told her the discount can’t be used on meta. I wasn’t told from the start it couldn’t be used on certain things. So I was very disappointed and when I asked why I wasn’t told from the start. Than I was told I can purchase something else to get the credit. Unfortunately I don’t want to purchase nothing else. Terrible customer service experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters Stamford Town Center offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer eyewear brands can I find at LensCrafters Stamford Town Center?
You can find brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance, and if so, which plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others.
What are the regular operating hours for LensCrafters at Stamford Town Center?
LensCrafters is open every day from 10:00 AM to 6:00 PM.
Can I schedule my eye exam appointment online for this LensCrafters location?
Yes, you can schedule an eye exam online using their appointment link provided on their website.
What payment options does LensCrafters Stamford Town Center accept?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
Are there any nearby optometrists or eye care clinics close to LensCrafters in Stamford Town Center?
Yes, Dr. Wong & Associates Stamford is a nearby optometrist and eye care clinic located close to LensCrafters.
What are some nearby places where I can shop for shoes or sportswear around LensCrafters?
Nearby you can find House of Hoops by Foot Locker and Lady Foot Locker, both specializing in shoes and sportswear.
Are there nearby cafes or restaurants near LensCrafters Stamford Town Center where I can relax before or after my appointment?
Yes, you can visit Canard Cafe Bar Stamford, Pieology Pizzeria, Roost Kitchen & Coffee, and Starbucks, all close to LensCrafters for a meal or coffee.
Does LensCrafters Stamford Town Center offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your eyewear orders.