Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
855 reviews
5 stars
808
4 stars
17
3 stars1
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Savannah, Tanya, and Angelina received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and willingness to help.
Store Environment
The store is noted for being clean and well-organized, providing a comfortable shopping experience with a wide selection of frames.
Mixed Pricing Feedback
While many customers appreciated the variety and quality of products, some expressed concerns about pricing being perceived as high.
Professionalism
Staff members, including doctors and sales associates, were frequently described as professional, knowledgeable, and attentive to customer needs.
Inconsistent Experiences
A few reviews mentioned negative experiences, including poor service and long wait times, indicating inconsistency in customer experiences.
- CWChristian WashingtonNov 11, 20255.0Great service eye exam wasn't performed but sales were made. Tanya & Angelina did really fantastic and I will be making this store my go to Eyewear store. Thank you to the team and give them a raise!!!
- KBkayla bNov 10, 20255.0Angelina was extremely helpful! I needed glasses same day and she was able to get me a great pair at a good price within an hour! Great selection and amazing service, I will definitely be going for my future glasses needs
- SIsiannah irisOct 30, 20255.0SAVANNAH IS EXCEPTIONAL!!!!!! you are so lucky to have someone like her on your team, she is so empathetic and helpful, something i value most when shopping around for a big purchase (these glasses will literally be on my FACE). i felt comfortable enough to share that i was moving to another state and she made my whole experience so smooth and stress free. THANK YOU AGAIN🩷🧘🏻♀️
- JEJenna EmondOct 27, 20255.0Every time I come to this location everyone is amazing! Always smiling and ready to help no matter what. The selection is overwhelming in the best way, so many options to fit whatever vibe I am feeling. I visited the doctors office for an appointment and the ladies behind the desk are so helpful throughout the process and Dr. G was awesome! I was so comfortable and able to speak freely about anything with her! The sales team is ready when you walk in to help with whatever you need, and always doing it with a smiling face! Savannah helped me and was so friendly and supportive of my likings and my budget! She really understands what you need and helps in any way she can. No matter who you get helped by they are so knowledgeable and really go above and beyond. Can’t recommend this place enough!
- MOMatt OreficeOct 27, 20255.0I went there to find 2 pairs of sun glasses. I was helped by Angelina who did a fantastic job helping me find what I needed. Very friendly and accommodating. The store was well kept and the workers were all very professional.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 401 Evergreen Walk offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
What are the store hours for LensCrafters in South Windsor, CT?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I use my vision insurance at this LensCrafters location?
Yes, most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online through their scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0446&storeId=10851
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there wheelchair accessibility at this LensCrafters location?
Yes, the store has a wheelchair-accessible entrance for customer convenience.
What designer eyewear brands can I find at LensCrafters in South Windsor?
They offer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby stores and restaurants such as Bluemercury, Brooks Brothers, Apple Store, Ben & Jerry's ice cream shop, Red Heat Tavern, and The Promenade Shops at Evergreen Walk shopping center.
How can visiting nearby Apple Store or Apple Evergreen Walk help me?
If you're interested in wearable tech including prescription wearable technology available at LensCrafters, visiting the nearby Apple Store or Apple Evergreen Walk can help you explore compatible devices and software to enhance your eyewear experience.
Are there dining options near LensCrafters at Evergreen Walk?
Yes, nearby dining options include Ben & Jerry's ice cream shop and cafe, Red Heat Tavern for American cuisine, Ted's Montana Grill, and Pinkberry for frozen yogurt. These are great places to relax before or after your eye appointment.