Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Customers consistently praised the professionalism and knowledge of the staff, including technicians and salespeople.
Installation Quality
Many reviews highlighted the efficient and clean installation process, with technicians taking the time to explain equipment usage.
Customer Service
While most feedback was positive regarding customer service, there were some complaints about difficulty in reaching the company and rude interactions.
Product Satisfaction
Customers expressed high satisfaction with the products, particularly the stairlifts and ramps, noting their quality and effectiveness.
Responsiveness
Several reviews mentioned prompt service and quick responses to inquiries, although some customers experienced delays in communication.
DC
David Carreau
Nov 17, 2025
5.0
The associate Kyle that you sent to our home was very knowledgeable and remedied the repair to the chair very quickly.
WR
Wanda Rollins
Oct 15, 2025
5.0
Great company to work with for a stairlift I need to be able to stay in my home. The staff is friendly, efficient, and high quality. The Bruno Elan stairlift they installed is fantastic. The sales process also was super easy with a no-pressure consultation which I appreciated without a high pressure. They also allowed our family to see a chairlift in their Showroom in Pomfret, CT. If you live close enough to their showroom I would highly recommend doing that. Kudos to their manager (Orville) for taking the time to meet with us on a Friday. Also, Kudos to our sales person Matt B. and to our great installer Clark. Thank you so much for your help!
WW
William
Oct 13, 2025
5.0
Super excelente el servicio en ayudar a cambiar la bateria de la silla de mi abuela Antonia Flores muchas Jose Rodriguez por tu ayuda
DY
Donna York
Jul 31, 2025
5.0
We had a wonderful experience. The team was professional, neat and friendly. We are thrilled with the results.
HC
Hugo Chamorro
Jul 30, 2025
5.0
Josh the installer was courteous,professional and very knowledgeable. He explained everything. I recommend National seating & Mobility.
Frequently Asked Questions About National Seating & Mobility
What kind of mobility solutions does National Seating & Mobility in Pomfret Center offer?
National Seating & Mobility builds one-of-a-kind mobility solutions that are comfortable, safe, and tailored to work completely in sync with each client to promote independence and self-reliance.
Where is National Seating & Mobility located?
It is located at 28 Mashamoquet Road Route 101, Pomfret Center, CT 06259, United States.
What are the business hours of National Seating & Mobility in Pomfret Center?
They are open Monday through Friday from 8:00 AM to 4:30 PM and are closed on Saturdays and Sundays.
Does National Seating & Mobility provide clinical support services?
Yes, they offer highly professional and flexible clinical support to physicians and therapists.
Can I rent mobility equipment such as stair lifts from National Seating & Mobility?
Yes, they offer sales and rentals of stair lifts and modular ramps among other mobility products.
Does National Seating & Mobility have an accessible entrance for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
What are some nearby places to National Seating & Mobility where I can relax or get beauty treatments?
Nearby places include Salon One and Spa One LLC for hair and beauty services, as well as Pomfret Healing & Spa for additional spa treatments.
If I need a quick bite or coffee before visiting National Seating & Mobility, where can I go nearby?
You can visit Bakers Dozen, a nearby coffee shop, cafe, and bakery, or Pizza 101 for pizza and Greek cuisine.
What recreational areas are near National Seating & Mobility for outdoor activities?
Wolf Den State Park and Wolf Den Campground are nearby parks offering skateboarding and active life activities, and Airline Trail - Pomfret Station provides hiking opportunities.
How can I contact National Seating & Mobility for inquiries or support?
You can call them at +1 860-821-5100 or email accessmobility@nsm-seating.com.