Business Details
About
DentistNorth American Dental Group
Location
Hours
Reviews
4.7
776 reviews
5 stars
681
4 stars
47
3 stars8
2 stars8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Billing Issues
Numerous customers reported problems with billing practices, including unexpected charges and lack of accountability for errors.
Scheduling Problems
Many reviews highlighted significant issues with appointment scheduling, including last-minute cancellations and confusion over appointments.
Staff Performance
While some staff members, particularly hygienists and certain dentists, received praise for their care and professionalism, front desk staff were frequently criticized for rudeness and inefficiency.
Patient Experience
Several customers expressed dissatisfaction with the overall patient experience, citing a lack of communication and care from the office staff.
Quality of Care
Despite the negative feedback, some patients praised the quality of dental care received from specific dentists and hygienists.
- AJAndrea Van Jeune6 days ago5.0Friendly staff, excellent care and did not rush me thru. This was my first visit and I was impressed.
- JEJohn EatonNov 25, 20251.0They gave me a quote estimate with what they said was a $3,000 write off.. I paid them 2300, and they did the first part. I went to my appointment to have the bridge installed, and they told me I owed them The full amount without the write-off, because they said my insurance company didn't pay. I refused to pay, and they said they wouldn't proceed without payment. I told them fine and left. They called me a few days later and said that I only owed them $1,400, which I paid and they installed the bridge. They are now dunning me for 3000 plus dollars. They knew very well from the start that my insurance company did not pay for a write down agreement with them. It was all a scam. I recommendation is stay the hell away.
- MMMaryNov 25, 20252.0Myself and my family have been patients of Dr B for 30 years? I absolutely love him. We have never had a billing problem and only had an appointment rescheduled 1 x for no reason. We left the practice 1 year ago. I had not seen my dentist for at least 3-4 visits…which is 1 1/2 - 2 years worth of cleanings. My breaking point? I had an issue and needed to see a dentist.. called and was advised 2 weeks … 2 weeks! I immediately started searching for a new dentist and we have not gone back since. Dr B you have a serious problem with the practice and need to downsize ASAP. When you cannot handle the patient load it’s time to downsize.
- MAManuel AivadoNov 15, 20252.0I was able to make my Crown hold for 48 hours with Polygrip and your “dentist” re-cements it and it lasts 24 hours? Really? That’s all you can do? Well, please know that a CVS Crown repair kit has gotten me - since then - to 72 hours and counting, which you were unable to achieve, it seems.
- MLMark LeasNov 6, 20251.0Terrible process, they updated their system, make you fill out your entire history again. Lose information and force check in multiple times. Absolute bull. Welcome to Hedgefund run business. Do not recommend. The dentist is great the corporate process sucks for no reason
Frequently Asked Questions About Life Long Dental Care
What are the regular business hours for Life Long Dental Care?
Life Long Dental Care is open Monday from 8:00 AM to 5:00 PM, Tuesday through Thursday from 7:00 AM to 5:00 PM (with Thursday until 6:00 PM), and Friday from 7:00 AM to 3:00 PM. The practice is closed on Sundays and most Saturdays.
Does Life Long Dental Care offer appointments on weekends?
Life Long Dental Care is closed on most Saturdays and Sundays but is open two Saturdays each month to accommodate weekend appointments.
Where is Life Long Dental Care located?
Life Long Dental Care is located at 711 Boston Post Road, Old Saybrook, CT 06475, USA.
How can I schedule an appointment with Life Long Dental Care?
You can schedule an appointment by calling +1-860-388-0242 or by booking online through their reservation page.
Does Life Long Dental Care have a website or social media presence?
Yes, Life Long Dental Care's website is https://lifelongdentalcarect.com/old-saybrook-dental-practice and their Facebook page can be found at https://www.facebook.com/170176283774272.
What dental services category does Life Long Dental Care fall under?
Life Long Dental Care is categorized under North American Dental Group and Dentist services.
Are there any places to eat near Life Long Dental Care?
Yes, nearby you can visit Pursuit of Pastry for bakery treats and desserts, TJ's Restaurant and Pizza for Italian and pizza options, The Curry Queen for Indian cuisine, and Saybrook Soup & Sandwich Co. for sandwiches.
Can I visit other health and beauty services near Life Long Dental Care?
Absolutely! Nearby, you can find beauty salons such as Silhouettes and Demar Hair Studio, as well as counseling and mental health services like Jeannette Ogorzalek and Bridges on Elm.
What financial or professional services are located near Life Long Dental Care?
Nearby you can find H&R Block for accounting and tax services, Webster Bank for banking needs, and O'Connor Insurance for insurance services.
Are there convenient shopping and supply stores near Life Long Dental Care?
Yes, close by are Your CBD Store | SUNMED for organic groceries and retail, Mattress Plus and Clayhouse for furniture and mattresses, as well as suppliers like Blue Rhino Propane Exchange and Jager Professional Gas Services.