Yale New Haven Health Urgent Care is the community’s top-rated urgent care provider in Norwalk, CT. We offer fast and friendly in-person urgent care and 24/7 virtual care services to treat a variety of non-life-threatening illnesses and injuries.
With a patient-centered approach, Yale New Haven Health Urgent Care emphasizes personalized care tailored to meet the unique needs of each individual. Our friendly and knowledgeable staff members create a welcoming environment where patients feel valued and cared for. We accept most major insurance plans and are open every day, with convenient same-day, evening, weekends, and holiday care. You can save a spot online, or walk in.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.