Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
224 reviews
5 stars
207
4 stars1
3 stars1
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Glenda, Kat, and Cindy for their exceptional service.
Product Selection
Customers appreciate the wide variety of stylish frames and glasses available, often noting the quality and affordability of the products.
In-Store Experience
The store environment is described as clean, spacious, and well-organized, contributing to a pleasant shopping experience.
Order Issues
Some customers reported significant delays and miscommunication regarding their orders, leading to frustration and dissatisfaction.
Professionalism
The optometrists and staff are noted for their professionalism and thoroughness during eye exams and consultations.
- TFToni Fecteau1 day ago5.0Great experience. Quick eye exam. Friendly staff and Dr.
- KMKristin McCann5 days ago5.0Excellent service great experience highly recommend we got an appointment same the same day we called and it was very inexpensive and we didnt have insurance!
- CCCarinaNov 16, 20255.0The assortment of eyeglasses are impressive. And the pricing makes them very affordable. Our particular sales associate was very helpful and efficient.
- EHEmily HNov 15, 20255.0Dr. Kumar is great, super friendly and knowledgable. All the staff was great and very helpful!
- MFMeilene FungNov 10, 20255.0Warby Parker in the sono mall has been my go to eye doctor for both contacts and eyeglasses. Their team is so caring, thoughtful and knowledgeable and has helped me more times than I can count. If you are planning on seeing them just to check them out, I guarantee you will be taken care of. YOU ARE THE BEST WARBY PARKER!! ❤️❤️
Frequently Asked Questions About Warby Parker The SoNo Collection
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker The SoNo Collection?
You only need your eyeballs to browse and try on frames. If purchasing prescription eyewear, bring a copy of your current prescription and any FSA or HSA cards if using them. You can also shop for non-prescription items or book an eye exam.
Do you accept vision insurance at Warby Parker The SoNo Collection?
Yes, we are in-network with several major insurance carriers and also accept out-of-network benefits, though coverage may vary by location and plan.
Can I get optical measurements and frame adjustments at this location?
Yes, the store provides all necessary optical measurements and complimentary frame adjustments for life with an optician available to help.
What is Warby Parker The SoNo Collection's return and exchange policy?
They offer a 30-day, hassle-free return or exchange policy for eyewear and accessories, whether purchased online or in-store. Contact lens returns require unopened original packaging within 30 days.
Does Warby Parker The SoNo Collection sell gift cards?
Yes, you can purchase physical gift cards in-store or online, as well as e-gift cards for immediate use.
What are the store hours for Warby Parker The SoNo Collection?
Open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is the Warby Parker The SoNo Collection location wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking available.
Are appointments required for eye exams at Warby Parker The SoNo Collection?
Yes, the store requires appointments for eye exams which can be booked online through their reservation system.
Are there convenient food and drink options near Warby Parker The SoNo Collection?
Yes, nearby you’ll find Starbucks for coffee and Bazille, an American restaurant, perfect spots to visit before or after your eyewear shopping.
Can I visit other fashion and accessory stores near Warby Parker The SoNo Collection?
Definitely, stores like Zara, UNTUCKit, and Sunglass Hut are nearby, offering a great opportunity to combine your eyewear visit with a fashion shopping trip.
Are there other optical or eye care providers near Warby Parker The SoNo Collection?
Yes, nearby optometrists include Modern EyeCare and Friendly Eyes Optometry, providing additional eye care options in South Norwalk.