Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.9
355 reviews
5 stars
187
4 stars
73
3 stars
24
2 stars
22
1 star
49
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is generally reported as clean, but there are complaints about the bathrooms needing more frequent cleaning and some areas having unpleasant odors.
Staff Performance
While many customers praise the staff for being friendly and helpful, there are significant complaints about rudeness and lack of customer service from some employees.
Equipment Availability
Customers express concerns about the availability of equipment, particularly during peak hours, and report that some machines are frequently out of service for extended periods.
Atmosphere
The gym is described as having a friendly and welcoming atmosphere, with many customers enjoying the vibe and community.
Membership Issues
Several reviews mention frustrations with membership management, including difficulties in canceling memberships and issues with billing.
- AMAlly MaldyNov 10, 20255.0Visting my daughter I am from Puerto Rico went to the Planet Fitness in Norwalk CT the staff was very pleasant answer my questions plus this Planet Fitness has a little bit of everything. All the machines are up-to-date so there was two machines that I didn’t know how to use I ask and they taught me also Jocelyn was great help very pleasant young lady always have a smile and not to mention the playlist was out of this world was good. It was a pleasure working out there plus this place got lying Tan beds it’s Cohen Connecticut so I need it to warm up my bones again thank you Planet Fitness and Norwalk very good staff plus I met a trainer there name Wes, which was very pleasant. The place is clean. The people that are in this gym very pleasant.
- LRLashell RussellNov 10, 20254.0Very nice alot of machines
- IKIrakli KNov 6, 20251.0I’ve been a loyal member for years, originally at the Stanford location. While that Stamford location was closed for renovations, I started going to the Norwalk location. Nobody notified me that the Stanford location had reopened, so I drove to Norwalk as usual. They let me in without any issue, and I started my workout. Then, right in the middle of it, the staff came over, interrupted me, and told me I had to leave because Stamford location opened up, and I was not allowed to be there anymore, I explained that I didn’t know the Stanford location was open, no one notify me, and asked if I could just finish my workout, but they refused and kept repeating the same “those are the rules” line. It was an incredibly unprofessional and frustrating experience. It’s disappointing that in 2025, even as a paying, long-term loyal member, you can still be treated like a piece of garbage. Totally unacceptable.
- DCDavid CohadeOct 31, 20255.0Nice, glad to have a close spot while they work on Stamford. This place welcomed me with open arms especially Anthony the assistant general manager. This is your guy. Don't bother him too much, he is a busy man. However if you need to get something done, he's the go to. Just look for the young guy being productive. Good looks Anthony, you provided a weird dude with a new gym to feel safe in.
- KKKevinOct 3, 20255.0This place is clean everytime I visit and machines available. Shout out to staff being nice and informative. I might consider getting the black card.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Norwalk, CT?
Planet Fitness Norwalk is open 24/7 from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturdays and Sundays.
Where is Planet Fitness located in Norwalk, CT?
Planet Fitness is located at 360 Connecticut Ave, Norwalk, CT 06854, United States.
What type of gym environment does Planet Fitness provide?
Planet Fitness offers a welcoming and non-judgmental environment called the Judgement Free Zone®, where members can work out at their own pace and build strength.
Does Planet Fitness have a mobile app?
Yes, Planet Fitness has a mobile app available for iOS and Android, offering hundreds of ways to get strong and convenient access to gym services.
What services are available at Planet Fitness Norwalk?
Services include Classic Access, Mobile App, Free In-Club Fitness Trainers, WiFi, Perks, Guest Passes, Tanning, Massage Chairs, HydroMassage, Total Body Enhancement, Fitness Training, Premium Perks, and Virtual Fitness Training.
Where can I find gym memberships and pricing information for Planet Fitness Norwalk?
You can view gym memberships and pricing details at https://www.planetfitness.com/gym-memberships or on the Planet Fitness app.
What are some nearby places to Planet Fitness where I can grab a meal?
Nearby restaurants include Poke Pro (Japanese cuisine), Shah's Halal Food (Halal and diner), and Rio Border Mexican Restaurant, all great options to visit before or after your workout.
Are there any nearby stores for fitness supplements near Planet Fitness Norwalk?
Yes, GNC is nearby and offers a variety of vitamins and supplements to support your fitness goals.
Where can I find grooming or salon services close to Planet Fitness?
You can visit Sport Clips Haircuts of Norwalk for haircuts and styling or Angel Tips Nail Salon for nail and massage services near Planet Fitness.
How can I contact Planet Fitness Norwalk for more information?
You can call Planet Fitness Norwalk at +1 203-846-4588 or visit their website at https://www.planetfitness.com/gyms/norwalk-ct.