LensCrafters

4.6
248 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2691 Berlin Tpke, Newington, CT
06111-4114, United States

Hours

Reviews

4.6
248 reviews
5 stars
210
4 stars
8
3 stars
6
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees like Heather, Anthony, and Alex for their exceptional service.

Efficiency

Customers appreciate the quick and efficient service, with many noting fast adjustments and repairs to glasses.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding issues with insurance handling, appointment scheduling, and some negative interactions with management.

Product Selection

The store offers a good selection of frames and lenses, although some customers mention higher prices compared to competitors.
  • TC
    Trudy-Ann Cole
    Dec 16, 2025
    5.0
    Excellent service all around. Kind, friendly, and patient.
  • BK
    Beth Korik
    Dec 12, 2025
    5.0
    Dr. Heron was thorough and informative. He listened to and addressed each concern I had.
  • PC
    Paul Corteville
    Nov 25, 2025
    5.0
    Laura, Chester, and Heather were all helpful and patient with me through numerous glasses refittings and a sunglasses exchange at the LensCrafters in Newington. Thank you
  • DW
    Denise Wancho
    Nov 18, 2025
    5.0
    Hey ... we have always gotten the best service at the Newington LensCrafters and have been customers for a while now ... Ask for Heather She is extremley knowledgible and considerate .. She has great taste and helps get you into the best lenes for your best look , she also is patient and helpful with your budget .. WE ALWAYS COME OUT WITH A SMILE and get exactly what we need and can afford
  • KD
    Khrystyna Dubychenko
    Nov 8, 2025
    5.0
    Great customer service! I had a wonderful experience and really appreciate their professionalism

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.