Warby Parker The Shops at Yale

4.8
200 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker The Shops at Yale
268 York St., New Haven, CT
06511, United States

Hours

Reviews

4.8
200 reviews
5 stars
191
4 stars
1
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and attentive staff who provided exceptional service and support.

Product Quality

While many customers appreciated the selection and affordability of glasses, some reported issues with the quality of lenses and frame durability.

Eye Exam Experience

The eye exams were described as thorough and efficient, with doctors who communicated clearly and made patients feel comfortable.

Convenience

Customers noted the quick service and ease of ordering, with many enjoying the option to have glasses shipped directly to their homes.
  • MB
    Maura Brum
    2 days ago
    5.0
    Every staff member went above and beyond ! Amazing customer service and costumer experience. Leaving my pervious practice (MY EYE DOCTOR) and switching here.
  • DC
    Doreen Candido
    Jan 3, 2026
    5.0
    Friendly staff, nice frames, clean store
  • RW
    Robyn Wolcott
    Dec 26, 2025
    5.0
    Very happy with the service at the New Haven store. I had tried the online ordering option but nothing was great on me so I went in to try frames with different nose bridges so they wouldn’t make a line across my nose. The team helped me find key hole bridges, and I ended up ordering a regular pair and sunglasses. I got one in the mail and they were loose so I went in and it took their team less than 10 minutes to mold the frames to hang correctly on my face. Very pleasant experiences two or three weeks apart and felt compelled to review because that’s not always normal these days!
  • MD
    Melissa DelBuono
    Dec 23, 2025
    5.0
    I had a great experience at Warby Parker. The eye exam was thorough, efficient, and never felt rushed. The doctor explained everything clearly and made the process easy and comfortable. What really stood out was the value. Pricing for the exam was straightforward, and the cost of both glasses and contacts was noticeably more affordable than other options, without sacrificing quality or style. The selection made it easy to find frames I loved, and ordering contacts was simple and budget friendly. Overall, excellent service, quality care, and great prices. I would absolutely recommend Warby Parker for both eye exams and eyewear.
  • PD
    Paul Dorsi
    Dec 1, 2025
    5.0
    Great floor staff! As a single male I was relieved to be met with staff more than willing to assist me with picking the perfect frames. An event that can cause me anxiety turned out to be a truly enjoyable experience. More than one staff member assisted in the decision! And after I decided on my frames, my sales associate was very knowledgeable and explained all the lense options that were available and what they were for. I left confident with all my choices, both with clear lenses and sunglasses. A+

Frequently Asked Questions About Warby Parker The Shops at Yale

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).