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Warby Parker The Shops at Yale

4.8
(208 reviews)

Business Details

268 York St., New Haven, CT
06511, United States
(203) 689-7715
https://stores.warbyparker.com/ct/new-haven/268-york-st

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker The Shops at Yale
268 York St., New Haven, CT
06511, United States

Hours

Reviews

4.8
208 reviews
5 stars
199
4 stars
1
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and go above and beyond.

Quality of Products

While many customers appreciated the selection and affordability of glasses, some reported issues with the durability and quality of lenses.

Efficiency

The appointment process and service were frequently described as efficient, with many customers noting quick service and minimal wait times.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, recommending the store for its pleasant atmosphere and helpful staff.
  • RB
    Rodger Bryan
    Feb 24, 2026
    5.0
    Fantastic service! I tried to do a DIY adjustment to the arms of my glasses after they were delivered to my house, but I should have had it done in the store. They got everything straightened out perfectly. Highly recommended!
  • DP
    Dan Marisa Pomposello
    Feb 2, 2026
    5.0
    Highly recommend. Extremely friendly staff, and a super efficient appointment. Worth it!
  • EC
    Erin Chong
    Jan 31, 2026
    5.0
    Had an issue with my glasses and Shawn helped me right away! Give this guy a raise 🙌🙌🙌
  • DW
    Deborah Wade
    Jan 24, 2026
    5.0
    Very helpful & price was excellent
  • JL
    Jacob Jungwoo Delamerced Lee
    Jan 16, 2026
    5.0
    I was on my last pair of lenses, they didn’t have my prescription in stock but generously provided contact solution and a case on the house. Much appreciated.

Frequently Asked Questions About Warby Parker The Shops at Yale

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Brand Certified Facts from Warby Parker The Shops at Yale

Warby Parker The Shops at Yale partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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