Warby Parker The Shops at Yale

4.8
194 reviews

About

OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Details

  • DeliveryNot available
  • Requires appointmentAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Warby Parker The Shops at Yale
268 York St., New Haven, CT
06511, United States

Hours

Reviews

4.8
194 reviews
5 stars
185
4 stars
1
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and helpful, providing exceptional assistance throughout the shopping experience.

Product Quality

While many customers appreciate the selection and pricing, there are concerns regarding the durability and quality of the glasses, with some reporting issues with lenses and frames.

Store Experience

Customers enjoy the clean, organized, and welcoming environment of the store, often highlighting the efficient service and quick turnaround times.

Eye Exams

The eye exam process is frequently praised for being thorough and informative, with positive feedback about the professionalism of the optometrists.

Value for Money

Many reviews mention reasonable prices and good value, although some customers express dissatisfaction with the quality relative to the cost.
  • JM
    James Mackey
    1 day ago
    5.0
    Needed my sunglasses repaired and they did it for free in 1 minute!
  • ME
    Marisha Evans
    4 days ago
    5.0
    Love Warby Parker's eyeglass selection, and the employees at this location are incredibly welcoming and helpful.
  • QW
    Qinyi Wang
    Nov 12, 2025
    5.0
    The gentleman at the reference desk was very kind to repair my glasses frame free of charge and it fitted incredibly well after. Really friendly service!
  • DS
    Duane Samuel
    Nov 7, 2025
    5.0
    Great place to buy glasses. The staff are friendly and helpful. They also make great suggestions.
  • MC
    maria canales
    Nov 7, 2025
    5.0
    My friend had just had surgery and needed her glasses to see but woild need her glass lens popped out. After talking with Gabi briefly she was sure that they could help me. Shawn went right to work on the task. In minutes he was done and I was on my way to the aid of my friend who was desperate to see. Free of charge. I couldnt believe how friendly, caring, quick and client oriented they were. I will have to try them for my own next pair of glasses.

Frequently Asked Questions About Warby Parker The Shops at Yale

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).