Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
932 reviews
5 stars
869
4 stars
17
3 stars5
2 stars7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, knowledgeable, and helpful, there were significant complaints about poor service, including instances of staff being unresponsive or rude.
Product Quality
Several reviews highlighted issues with the quality of glasses, including broken frames and incorrect prescriptions, leading to dissatisfaction with the products.
Staff Knowledge
Many customers appreciated the expertise of specific staff members, particularly Jeff and Rachel, who were noted for their helpfulness and professionalism.
Store Environment
The new store location received positive remarks for its cleanliness and inviting atmosphere, although some customers reported a lack of engagement from staff.
- SBsamuel baldwinJan 2, 20265.0Well i have been to this store twice in the past 30 days. I can customer service in all the employees i have had an encounter with is 5 star. I have only been there to adjust some sunglasses for my vacation. I will be going back there to purchase ny sunglasses from now on. Thanks to the staff
- MSMatt SchwartzJan 1, 20265.0Mollie is a life saver, a true expert who knows what she’s doing
- DWDSK From Around The WayDec 31, 20255.0The team lead, Dee Lee, provided exceptional service. She was proactive and willing to assist me. She was very knowledgeable as she was able to answer all of my questions and give me her honest opinion on the eyeglass frames that I tried on. She was also quite kind, friendly and courteous. She was professional and exhibited excellent communication skills. I would work with her in the future and would recommend anyone to transact business with her.
- JHJenn HernandezDec 29, 20255.0I had a wonderful experience at LensCrafters. From start to finish, the staff was incredibly kind and welcoming. The assessment was very thorough, and I was honestly amazed by how detailed and comprehensive the exam was. The doctor was extremely knowledgeable, patient, and took the time to walk me through every step, explaining everything clearly and answering all my questions. I felt truly listened to and never rushed. I left feeling confident in my care and very pleased with the entire experience. Highly recommend!
- JRJesse RatliffDec 13, 20255.0Rachel and Jeff were so great with their service I would refer lots of my family and friends to this store Lens Crafters
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours of LensCrafters at Connecticut Post Mall?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online at LensCrafters using their official scheduling link.
What brands of eyewear does LensCrafters carry?
LensCrafters carries designer brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters provide contact lens fittings and exams?
Yes. Comprehensive eye exams determine if your eyes are healthy for contact lenses, and detailed measurements are taken during contact lens fittings for the best fit. An additional fee applies for contact lens evaluations.
Is LensCrafters accessible for individuals with disabilities?
Yes. LensCrafters has a wheelchair accessible entrance and accepts payments by debit and credit cards among other payment options.
What are some nearby stores and restaurants customers can visit before or after shopping at LensCrafters?
Nearby stores include H&M, Hollister Co., Justice, Abercrombie & Fitch, Finish Line, and JCPenney. Restaurants and food options nearby include Wetzel's Pretzels, Bonjour Cafe, SubWay, Johnny Rockets, and Buffalo Wild Wings, all located within Connecticut Post Mall.
Is there a cinema nearby LensCrafters in the Connecticut Post Mall?
Yes, the Cinemark Connecticut Post 14 cinema is nearby, offering a convenient entertainment option before or after your visit to LensCrafters.
Are there convenient services such as pharmacies or coffee shops near LensCrafters?
Yes. Nearby services include CVS Pharmacy for medical supplies and Starbucks for coffee and refreshments, located close to LensCrafters in Connecticut Post Mall.