Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
129 reviews
5 stars
94
4 stars
9
3 stars
2
2 stars
3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Melanie, Glenna, and Amanda.
Professionalism
Several reviews noted the professionalism of the staff and the thoroughness of the eye exams, with particular mention of the doctors and opticians.
Mixed Experiences
While many had positive experiences, some customers reported issues with rude receptionists and hidden fees, leading to dissatisfaction.
Location and Cleanliness
The new location was well-received for its cleanliness and convenience, contributing positively to the overall experience.
Pricing Concerns
A number of customers expressed concerns about high prices for lenses and glasses, comparing them unfavorably to online retailers.
- YDYawandeli DiazDec 6, 20255.0Melanie was extremely patient, helpful, very sweet, I love that she explained everything and showed me comparisons. She kept checking in on me as I was waiting for my appointment which was extremely kind of her. Very charismatic, and knowledgeable. I will definitely continue to come here. Thank you Melanie!
- HHHalimaDec 6, 20255.0Excellent listening skills and took great interest and care to help me to make my decisions. Personable and professional while keeping it easy. Worked hard to find the best discounts to ease my budget. Thank you Glenna!
- RGROSA GARCIASep 25, 20255.0Melanie was very professional and kind .
- CWc WhiddlesSep 12, 20255.0Worked out great. Quick in and out ordering glasses. The reps worked with us and dual insurance so we could get the best cost-effective options on the frames and lenses we wanted. Will visit again
- TDThomas DeboAug 29, 20255.0Melanie was fantastic. She was very helpful in helping me pick out what I needed. 10/10 experience
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Middletown offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
They carry premium brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Polo Ralph Lauren, Coach, and more.
What vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What payment methods are accepted at LensCrafters Middletown?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters in Middletown?
Monday to Friday they are open from 9 AM to 6 PM, Saturdays from 9 AM to 5 PM, and Sundays from 11 AM to 5 PM.
Does LensCrafters offer in-store pickup for purchases?
Yes, LensCrafters offers in-store pickup for customers.
Where is LensCrafters located in Middletown?
LensCrafters is located at 850 Washington Street inside the Middletown Shopping Center in Middletown, CT 06457.
What nearby places can I visit before or after my appointment at LensCrafters?
You can visit nearby places like Japanica II, a sushi restaurant; Planet Fitness gym; or the Middlesex Health Urgent Care for other health needs.
How can nearby businesses like Express Laundry help customers of LensCrafters?
Express Laundry and Express Laundry & Dry Cleaning nearby offer convenient laundry services, making it easy for customers to handle errands while they get their eye exams or pick up glasses.
Are there nearby shopping centers or stores to visit along with LensCrafters?
Yes, Middletown Plaza shopping center and stores like Big Lots and Staples are nearby, allowing for additional errands or shopping trips during your visit.