Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead of Middletown, CT provides non-medical in-home care services to Middletown, Cromwell, Portland, New Britain and the surrounding area. Services include but not limited to; Personal Hygiene Supports, Housekeeping Supports, Alzheimer's Support, Dementia Support, Running Errands, Transportation, Medication Reminders, Companionship Services, and Meal Preparation. All Care Professionals are Insured & Bonded. Our Care Professionals receive ongoing and continued education. If you are interested in a free in-home care assessment, please contact us today!
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
39 reviews
5 stars
36
4 stars
2
3 stars0
2 stars0
1 star
1
- DZDavid ZinkOct 15, 20255.0I used Home Instead over 20 years ago when I owned a Home Care agency in San Francisco and would refer clients to Home Instead when I was unable to staff a 24-hour care situation. In 2025, I needed a Home Care agency in Connecticut for my elderly father. We had 24-hour care until he passed away in October 2025 and all the caregivers were extremely helpful. Kudos to Mandy (Home Instead Manager) for all her help and her thoughtfulness.
- SDSmithworks DesignSep 15, 20255.0We have been working with Home Instead since September, 2024. Before that, I researched the options but needed to wait for Mom to feel ready. Our need was for companionship. Mom is healthy but lonely during the week. Most of us live and work within an hour of her, I live 5+ hours away. It was stressful to see her alone. As summer was ending, we were able to discuss the idea of getting help. Once Mom agreed, the response from the Middletown office was immediate, visiting her home, learning her routine and creating a workable, affordable schedule. Matching Mom with a caregiver happened simply. As Mom was still getting used to the idea of having someone in her home, the office sent one, then one more - and they hit it off! A year into this relationship now, and we’ve been relieved and satisfied because Mom is happy. The structure of knowing “G” will be coming MWF has added new energy and excitement. They make plans to visit farmers markets, Trader Joe’s or she asks “G” to help with other errands. We have seen cognitive improvements because of their time together and are so thankful for this help. Communication is simple and my distance is never an issue. Mom & “G” have become friends, with a bond growing stronger every day. We are so grateful for this connection which will continue indefinitely.
- DFDavid FryeAug 26, 20255.0The care they give the elders.It's what it's supposed to be. Patient. I'm carrying understanding. I wish this place had its own facility. I would move my father today for them take care of him and not have a worry in the world. They always call.I want to keep it informed. Camerons a great caretaker thank you
- ABAllie BMar 6, 20245.0Staff are very friendly. They respect their clients. I would recommend this company for any type of help you need and or need a break.
- JJjuddcw1325Jul 25, 20235.0We have had one primary aide for over five years. Middletown Connecticut Home Instead has truly been a life saver. Thank you Roger Paris and team!
Frequently Asked Questions About Home Instead
How do client's pay for services rendered?
Home Instead Middletown works with Long Term Care Insurance Policies, Veteran Benefits- Community Care Network, pay by check and Auto Draft from Checking or Savings Account.
Is there a contract that we are bound to?
Home Instead Middletown has a service agreement that can be terminated at any time with 24 hour notice.
What types of in-home care services does Home Instead in Middletown provide?
Home Instead of Middletown provides non-medical in-home care services, including personal hygiene support, housekeeping, Alzheimer's and dementia support, errands, transportation, medication reminders, companionship, and meal preparation.
Which areas does Home Instead in Middletown serve?
They provide services to Middletown, Cromwell, Portland, New Britain, and surrounding areas including Glastonbury, Middlefield, Southington, East Hampton, Wethersfield, West Hartford, Berlin, Meriden, Hartford, Newington, Rocky Hill, and others.
How can clients pay for Home Instead services?
Clients can pay using Long Term Care Insurance Policies, Veteran Benefits through Community Care Network, by check, or Auto Draft from checking or savings accounts.
Is there a contract required for Home Instead's services?
There is a service agreement, but it can be terminated at any time with 24-hour notice.
What are the office hours for Home Instead in Middletown?
Home Instead is open 24 hours every day with 24-hour on-call support available.
Are Home Instead's facilities accessible for individuals with disabilities?
Yes, the location has wheelchair-accessible seating, unisex and wheelchair-accessible restrooms.
Does Home Instead in Middletown have a social media presence?
Yes, they have profiles on Facebook, LinkedIn, Pinterest, TikTok, Instagram, Twitter, YouTube, and Yelp.
What nearby recreational activities are available around Home Instead Middletown?
Nearby, clients can find CT Sports Management Group for gym and sports activities, Nutmeg State Games offering community services and events, and Connecticut Masters' Games with active life and arena facilities, ideal for engaging in local sports and recreation before or after care visits.
Are there any local services near Home Instead that might assist clients with other needs?
Yes, there are several nearby services such as Aetna Health Care Insurance, Safe Home Security, MedGuard Alert (home health care), and FedEx Ground Middletown for shipping and transportation needs.
What nearby businesses could be useful for families visiting Home Instead in Middletown?
Nearby businesses include McInerney's Flower Shop for gifts, Gateway Business Communications for printing needs, and Nutmeg Consulting offering professional IT services.