Planet Fitness

4.4
307 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
346 Middle Tpke W, Manchester, CT
06040, United States

Hours

Reviews

4.4
307 reviews
5 stars
220
4 stars
41
3 stars
13
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While many customers praised the staff for being friendly and helpful, there were significant complaints about rudeness and lack of support from certain employees.

Cleanliness

The gym is generally reported as clean, but there are recurring issues with the bathrooms and some areas needing better maintenance.

Equipment Availability

Most customers appreciate the variety and availability of equipment, although some noted the absence of specific items like squat racks.

Atmosphere

The gym is described as having a positive and welcoming atmosphere, though some customers expressed discomfort due to incidents involving other patrons.

Customer Service Issues

Several reviews highlighted problems with customer service, including difficulties with cancellations and perceived unfair treatment by staff.
  • MM
    Michael Mcauliffe
    Nov 21, 2025
    5.0
    Great looking guys
  • LI
    Leticia Vazquez (Reborn Fearless Ironwoman)
    Oct 22, 2025
    5.0
    The staff is very nice and helpful by phone and in person. I go in the morning and afterwards to work great way to start my day. I really like the 30 min Express area it's a complete workout 💪🏽 and the massage bed well it's like a bed lol it's insanely fantastic 😍I'm so glad I joined
  • TP
    Taylor Proto
    Oct 15, 2025
    2.0
    Not one staff member to be found. Waited for 30 mins for someone to come to the desk. Ended up leaving
  • AA
    A A
    Oct 11, 2025
    1.0
    This location has a serious problem with guys in the bathroom selfies and videos of themselves in the bathroom. It makes me very uncomfortable and I wish staff did a better job of monitoring this. Disgusting
  • OP
    Olivia Pitney
    Aug 20, 2025
    5.0
    Clean n well kept, not as many benches as other locations so that was tough. On the smaller side so it was a bit crowded in there, not much space between others.

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness in Manchester on weekdays?

Planet Fitness in Manchester is open 24 hours from Monday to Thursday and until 9 PM on Friday.

Is Planet Fitness in Manchester open on weekends?

Yes, the gym is open from 7 AM to 7 PM on both Saturday and Sunday.