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Quest Diagnostics

3.0
(67 reviews)

Business Details

11 Woodland Rd, Madison, CT
06443, United States
(203) 318-7071
https://locations.questdiagnostics.com/ct/madison/11-woodland-rd

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
11 Woodland Rd, Madison, CT
06443, United States

Hours

Monday7:00 AM - 3:30 PM
Tuesday7:00 AM - 3:30 PM
Wednesday7:00 AM - 3:30 PM
Thursday7:00 AM - 3:30 PM
Friday7:00 AM - 3:30 PM
Saturday7:30 AM - 11:30 AM
SundayClosed

Reviews

3.0
67 reviews
5 stars
28
4 stars
6
3 stars
2
2 stars
3
1 star
28
  • PH
    Peter Haley
    Jan 31, 2026
    1.0
    Place sucks
  • RR
    Robin Rotondi
    Jan 29, 2026
    5.0
    Vicky was awesome. Very professional and kind and made me feel relaxed about the process. She got me in and out of there very quickly (and I was a walk-in).
  • DD
    Dana
    Dec 29, 2025
    1.0
    Choose a different Quest or provider if possible. Their staff are nurse and some of them are really arrogant and rude! They were probably never trained properly. That took four tries to find a vein, both arms and hands, leaving me with bruises. The staff complained I didn’t have enough water, but lots of blood flew out after she moved the needle away.
  • HW
    Haylie Wynne
    Oct 20, 2025
    1.0
    If I could put zero stars I would. Beyond rude and unprofessional staff. Go somewhere else.
  • JV
    Jackie Vagnone
    Sep 16, 2019
    1.0
    They messed up with insurance and input the wrong information. Claimed that 2,000$ was owed and refused to do a blood test. When we pointed out that the issue was on their end and all they had to do was call the number we provided them with to be able to fix the issue. The ladies at the front desk are possibly the rudest and most incompetent people I’ve ever met. Refused to pick up the phone and fix an issue they created. Go to Guilford, the Madison location honestly needs to be shut down for the amount of horrible reviews, and it’s obvious to me these people don’t care about their patients when it’s literally their job to help people. Never coming here again.

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