Planet Fitness

4.1
210 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
705 Boston Post Rd, Guilford, CT
06437, United States

Hours

Reviews

4.1
210 reviews
5 stars
136
4 stars
24
3 stars
17
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness; some customers report dirty equipment and bathrooms, while others find the gym clean and well-maintained.

Staff Performance

Staff is generally friendly and helpful, but there are reports of unresponsive management and rude behavior from some employees.

Membership Issues

Several customers experienced difficulties with membership cancellations and billing, leading to frustration and dissatisfaction.

Equipment Quality

The gym has a good range of newer equipment, but some members noted issues with cleanliness and maintenance of machines.

Crowding

The gym can become overcrowded, especially during promotions, making it difficult for members to access equipment.
  • MD
    Marina Dixon
    Oct 11, 2025
    1.0
    I was a member from 2023-August 2025. I was a college student that only used this gym when I was home on breaks. Upon moving cities, I attempted to cancel my membership on August 31st. It did not get cancelled, and I was charged for September. When I called to ask for a refund, I was not able to get it because "my attempt to cancel was not documented". Moral of the story: when it is time to leave planet fitness and move on to bigger and better things, you need to be so aggressive about making sure your membership is cancelled. The normal employees don't care to actually make sure it is cancelled or document that they tried. The manager Ben will apologize and let you know that he will keep you updated on the decision from this upper entity that does billing, but he will not. And for any other college students, freeze your membership when you are away! I didn't even know that was something I could do until my last conversation with anyone from this organization. I have given them so much money over the years, more than I should have. The second you are able to invest in a gym that is actually good, you should.
  • JT
    John Titor
    Aug 24, 2025
    5.0
    gym is a steal for the monthly price.
  • MR
    M. R.-H.
    Aug 13, 2025
    5.0
    Friendly enough staff. Interestingly laid out. Good enough equipment. Bathroom sinks are always wet; no paper towels.
  • SC
    Stephen M Champagne
    Aug 2, 2025
    5.0
    Another great ride, even with the puncture,lol. Best place around for mountain biking fun!!!...A must do activity if you're in the area.
  • MF
    Maritza Fermaint
    Jul 17, 2025
    1.0
    HORRIBLE!!!! Wouldn’t recommend my worst nemesis there ! It’s horrible it’s small staff are rude ! I went in and asked for my membership to be cancelled due to medical reasons and I was having surgery but instead they asked me for my medical documentation then when I brought the paper in they said it was cancelled then I continued to be charged every month without notice when I did notice the lady told me that I couldn’t cancel unless I came in or wrote a letter I asked for my money back she said the manager was no where to be found ? Ok so hopefully corporate will catch this or some how but don’t go here yet to mention I just canceled online I should’ve looked from the beginning but I trusted humans horrible mistake!

Frequently Asked Questions About Planet Fitness

What are the regular operating hours for Planet Fitness in Guilford, CT?

Planet Fitness in Guilford is open Monday through Thursday from 4:00 AM to 10:00 PM, Friday from 4:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.

Does Planet Fitness in Guilford offer any special hours on holidays?

Yes, Planet Fitness has adjusted holiday hours such as opening at 4:00 AM and closing earlier on certain days like November 26, December 24, and December 31, with specific timings listed on their website.