Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
435 reviews
5 stars
266
4 stars
78
3 stars
35
2 stars
11
1 star
45
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is frequently described as friendly, helpful, and attentive, contributing positively to the gym experience.
Cleanliness
The gym is consistently noted for its cleanliness, including locker rooms and equipment.
Customer Service Issues
Several customers reported difficulties with customer service, particularly regarding membership cancellations and management interactions.
Equipment Maintenance
While many appreciate the variety of equipment, there are complaints about broken machines and the need for upgrades.
Atmosphere
The gym is generally seen as a welcoming and positive environment, with a supportive community.
- CJcald jlawNov 11, 20254.0Overall, the best planet fitness in south eastern CT, but not perfect. The equipment is usually better models and in decent shape. (In Norwich, for example, the models are like meant for special populations...very rudimentary) The staff here is unpredictable though. Many are genuinely nice. A couple of them felt ingenuous, often. If youre keen to noticing fake smiles & hellos then you might off-put once in a while. Members in groton generally don't intimidate others or pay much mind to each other. So the workout experience is pretty good. Most mainstream gyms have a couple members that do, this one's not immune to that, unfortunately, but We go to a gym to workout so overall it's usually the best for that around here.
- IIIsabelOct 16, 20251.0The manager Naya, is very unprofessional and rude. You cannot ask to speak to management above her head, she will refuse. I have been trying to cancel my Planet Fitness Membership because it has not been used once. When she said she couldn't resolve my issue herself, I asked to speak to whomever is above her head in management to figure out a solution. She continued to speak over me, to which she requested I leave the store, instead of complying with customer service regulations and/or providing me information to connect with alterior management.
- KCKen COct 11, 20254.0Good gym for the price point. Packed on peak hours but mostly no wait times for non-peak hours. Lots of machines, especially cardio. Only gave 4 stars because not 24/7 from friday to sunday and not enough hand sanitizers to go around.
- EBElla BOct 9, 20254.0Good facilities, clean and nice. Staff is friendly too
- PCpeter camardellaSep 12, 20255.0A very clean well run gym I must mention the manager Naya so much energy a very nice welcome when I came in she didn’t stop the whole time I worked out cleaning and lubing the equipment taking care of the front desk telephones, this woman did it all. This gym is very lucky to have her.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Groton, CT?
Planet Fitness in Groton, CT is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturday and Sunday.
Where is Planet Fitness located in Groton, CT?
Planet Fitness is located at 656 Long Hill Rd, Groton, CT 06340, USA.
What services does Planet Fitness offer at their Groton location?
Planet Fitness offers services including Classic Access, Mobile App workouts, Free In-Club Fitness Training, Wi-Fi, Perks for Black Card members such as tanning, massage chairs, hydro massage, and more.
Is there a mobile app available for Planet Fitness members?
Yes, Planet Fitness offers a mobile app available on both iOS and Android platforms, providing hundreds of ways to get strong and access to workouts.
Are there any special holiday operating hours for Planet Fitness in Groton?
Yes, Planet Fitness has specific holiday hours, for example: on November 26, 2025, open 24 hours; November 27, 2025, 7 AM to 1 PM; December 24, 2025, open until 3 PM; and January 1, 2026, 7 AM to midnight.
What can I find near Planet Fitness Groton if I want to eat after my workout?
Nearby dining options include Chinese First Wok, Man Yi Restaurant, and Popeyes® Louisiana Kitchen, perfect choices to grab a meal after your workout.
Are there shopping centers near Planet Fitness in Groton where I can shop before or after exercising?
Yes, Groton Shopping Center and T.J.Maxx are nearby, offering a variety of shopping opportunities close to Planet Fitness.
Which banks can I find nearby Planet Fitness for any financial needs?
Nearby banks include People's United Bank, M&T Bank, Webster Bank, Charter Oak Federal Credit Union, and Liberty Bank, convenient for handling financial transactions before or after your gym visit.
What is the philosophy of Planet Fitness regarding their members?
Planet Fitness believes 'We’re All Strong On This Planet™,' welcoming all members with unique goals and routines to build strength at their own pace in a Judgement Free Zone®.
How can I contact the Groton, CT Planet Fitness for more information?
You can contact Planet Fitness Groton by calling +1 860-449-0011.