StretchLab

Reviews

• NN

  NeeNee

  Apr 2, 2026
  5.0
  I’ve been getting a 50 mn session every week with Blad. He’s very knowledgeable and professional. I’m still recovering from a work injury and I’m really seeing a difference 6 weeks later.
• DR

  David Robinson

  Mar 24, 2026
  5.0
  My mom, dad, and sister all go to StretchLab—we truly believe mobility is one of the best ways to help our bodies feel their best. I’ve tried massage and chiropractic work, but it wasn’t until I broke my leg and worked with a physical therapist—who really focused on stretching—that I realized how impactful it can be. That experience showed me how important stretching is in getting back to 100%. It’s still a journey, but StretchLab has definitely helped accelerate that process. At the end of the day, I’m focused on becoming the best version of myself.
• TS

  Theresa Sadlier

  Mar 6, 2026
  1.0
  Before engaging with StretchLab in Glastonbury, I carefully reviewed customer feedback for this location and others. Many reviews warned that customers were often pressured or unknowingly enrolled into expensive recurring memberships. Because of this, I initially chose to purchase my sessions one at a time. After attending for some time, the location manager approached me and offered what he described as a package of sessions. I clearly explained my concerns based on the reviews I had read and specifically asked whether this would involve any type of recurring membership. I was assured that it was not a membership, but simply a set number of prepaid appointments. I was also told that these sessions would remain valid for one year, which was important to me because I travel out of state frequently and cannot maintain a consistent weekly schedule. Based on those assurances, I agreed to purchase the package. Unfortunately, I later discovered that my credit card had been charged more than $400 per month on a recurring basis. This directly contradicted what I had been told at the time of purchase. I immediately cancelled once I realized what was happening. Fortunately, my credit card company investigated the situation and was able to reverse the charges after I disputed them. The reason I am filing this complaint now is that despite the dispute being resolved, StretchLab has recently contacted me by email claiming that I have a past-due balance for a “membership.” This is extremely concerning, as I never knowingly agreed to any membership and cancelled immediately once the unauthorized recurring charges were discovered. I find this behavior deeply troubling and believe it reflects a pattern of misleading sales practices that have been reported by other customers as well. One star for the Flexologists who do a fine job, and likely have nothing to do with how the business is run.
• MR

  Mike Rasmussen

  Feb 26, 2026
  5.0
  Destiny is the best!!
• SG

  Steven Gomes

  Feb 25, 2026
  5.0
  Alex is great. He is very thoughtful and engaging during the sessions. I have been going weekly for several months and highly recommend him.