As the oldest home care agency in Connecticut, since 1985 our motto "Commitment to Serve" has been at the heart of what we do. Charter Oak Home Care helps Connecticut’s seniors remain independent in the comfort and security of their own homes. Our time-honored reputation for quality, trustworthy and responsible homemakers has earned us a place in many Connecticut homes. We believe the key to outstanding service is the high quality of personnel delivering that service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.