Planet Fitness

4.1
517 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
740 Villa Ave, Fairfield, CT
06825, United States

Hours

Reviews

4.1
517 reviews
5 stars
317
4 stars
80
3 stars
44
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and helpfulness, with some praising the staff while others report poor management and unhelpful responses.

Cleanliness

Generally positive feedback on cleanliness, though some customers reported dirty bathrooms and equipment.

Equipment Issues

Frequent complaints about broken machines and lack of repairs, with some customers noting a need for more weight training equipment.

Crowding

Many customers noted the gym can be very crowded, especially during peak hours, making it difficult to access equipment.

Facilities

Positive remarks about the gym's spaciousness and variety of equipment, but some desire additional amenities like stand-up tanning beds.
  • MS
    Michael Sierra
    Nov 7, 2025
    1.0
    They kicked me out bc I had 2 acc and one of them was the wrong bday I put on accident I go to the edge now I reccomonf
  • RT
    Renee Tomasi
    Nov 2, 2025
    2.0
    Yesterday we had such a great experience at the Milford location, but today I am being generous. The attendant treated us without any friendliness, professionalism, anything. Wow, she obviously hates her job or customers. So rude. On a plus, the bed while dirty was ok once I cleaned it. We won’t visit this location again nor can we recommend it. Sadly. We would have worked out after tanning but why??
  • VF
    Valerie Fallon
    Oct 30, 2025
    3.0
    Could be better if all the ellipticals work. Most have issues like wobbly, stiff not flowing, or the handles are stuck and doesn’t move. Wish they took more care on maintenance and replacing equipment. Other than that, it’s a decent gym.
  • RB
    Rachael Bowles
    Oct 15, 2025
    5.0
    I go to the Trumbull location, I've always gotten excellent service and the manager Kat went above and beyond for me in help with my account when I was having some financial difficulties and it was beyond appreciated. I recommend this location completely, my only wish is that they have a stand up tanning bed like all the other locations, I think they may be getting one although im not for sure.
  • DD
    Dacoda Duval
    Sep 25, 2025
    4.0
    I might be changing from the black card I dont see the value in it, Every time you go to the black card lounge you have to come back to the front desk before you can use each amenity they dont just give you a code to access the stuff it quite annoying. I will continue to use the gym but am downgrading from black card

Frequently Asked Questions About Planet Fitness

What are the regular operating hours of Planet Fitness in Fairfield (Villa Ave), CT?

Planet Fitness in Fairfield is open 24 hours from Monday to Thursday, closes at 9 PM on Fridays, and is open from 7 AM to 7 PM on Saturdays and Sundays.

Does Planet Fitness offer any special holiday hours?

Yes, Planet Fitness has special holiday hours such as opening 24 hours on November 26, 2025, opening from 7 AM to 1 PM on November 27, 2025, and other adjusted hours for specific dates like Christmas and New Year's Day.