Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
263 reviews
5 stars
239
4 stars
7
3 stars1
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Megan, Turk, and Savannah.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection available.
Professionalism
The staff, including the doctors, were noted for their professionalism and thoroughness during eye exams and consultations.
Atmosphere
The store environment is described as clean, elegant, and welcoming, contributing to a positive shopping experience.
Efficiency
Customers appreciated the quick service and minimal wait times, although some noted delays in receiving glasses.
- TRTiffany RichardsonNov 12, 20251.0I think it’s poor policy to require previous eye exam records and insurance and allow customers to book an appointment online. It would make more sense in my opinion to require it during the booking process so, folks don’t drive to an appointment that they have to reschedule. If all the reception team can manage is one voicemail on a SUNDAY to notify a customer when their appointment is on a Wednesday ,makes me think maybe they need more support. The customer service overall as very cold, and it felt like a cramped chaotic corner. The front of the store is beautiful though. Please help your team LensCrafters
- MMMark MurrenNov 5, 20251.0I stopped in to set up an eye exam. The location did not take my insurance so I asked them if I could get an exam and pay out of pocket. I was told I needed to go to where I had my last exam and get my records. I told them I don’t have that kind of time and just wanted an eye exam. I also explained to them that I didn’t only need regular glasses that I would be looking for sunglasses as well. I was told that I needed to do that or they would not set up an exam. I then explained to them that I have over $2,000.00 on my FSA card that I need to spend before the end of the year again I will pay. Nope. I just don’t understand how business turn down easy money that’s all. Ran across the street to Costco have an appointment next week.
- GLGreg LangleyNov 4, 20255.0Megan was an excellent sales rep. I explained why I had come in and took care of my issues right away. Also she helped me in choosing new frames for a pair of sunglasses!
- JAJay AlexanderOct 30, 20255.0Megan was super helpful and patient. Very accommodating and I highly recommend her to anyone looking to make a purchase.
- JIJames Sanders IISep 5, 20255.0I went into the store to get replacement lenses for frames I had previously bought there over a year ago. My rep Megan was so helpful. She found me an attractive budget frame and lens package that was cheaper than what I had gotten quoted elsewhere. Within a matter of minutes she helped me pick out the frames and checked my insurance info and even adjusted my sons glasses. I would highly recommend this store directly due our experience with megan. She delivered five gold star service with a knowledgeable, pleasant and friendly attitude. I would gladly give them my repeat business.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Enfield offer?
LensCrafters in Enfield offers comprehensive eye exams, premium lens solutions tailored to your lifestyle, and a wide selection of designer eyewear brands including Prada, Burberry, and Ray-Ban Meta.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and many others. All prescriptions are welcome.
What are the store hours for LensCrafters in Enfield?
LensCrafters is open Monday through Wednesday, Friday and Saturday from 9:00 AM to 6:00 PM, Thursday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters in Enfield?
You can schedule an eye exam online at LensCrafters' booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0868&storeId=10851.
Does LensCrafters in Enfield offer in-store pickup?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment options are available at LensCrafters Enfield?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses or contacts, sunglasses, and any questions you might have.
Are there any restaurants near LensCrafters where I can eat before or after my appointment?
Yes, near LensCrafters you can enjoy a meal at Plaza Azteca for Mexican cuisine, Olive Garden for Italian food, or Starbucks for coffee and snacks.
Is there a coffee shop nearby LensCrafters where I can grab a drink?
Starbucks is conveniently located near LensCrafters, perfect for grabbing coffee or a smoothie before or after your appointment.
Are there other medical services close to LensCrafters in Enfield?
Yes, New England Urgent Care and Dr. Joshua Orlen, an optometrist, are nearby medical providers you can visit for healthcare needs.