At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
I am writing to express my concerns regarding my recent experiences at your facility. I have been disappointed by several aspects of how the gym is currently being managed:
• The ongoing renovations are taking much longer than expected, which has impacted the quality of the facility.
• The showers were out of service for an extended period, causing inconvenience to members.
• I have observed individuals rummaging through the trash while members are working out, and when I asked front desk staff, I was told that this is allowed. While I understand the desire to support those in need, this activity in workout areas is unprofessional and disruptive. If you wish to provide support, perhaps consider organizing donations outside the workout spaces.
• The temperature in the gym is consistently too warm for proper cardio or intense exercise, which makes workouts uncomfortable and less effective.
• I have found staff at the front desk to be unhelpful; when I approach them with questions, I receive minimal assistance or acknowledgment.
• I have left multiple messages requesting a manager to contact me, but I have yet to receive a response.
Overall, I feel that several operational aspects of the gym could be significantly improved.
MM
Mike De La Morte
Sep 23, 2025
1.0
Desk person began flicking the lights off at closing time Sunday night to signify close, putting people at risk for injury. Imagine getting strobed in the face while on a bench, or an elderly patron falling on a treadmill or stairs due to this. This is a super dangerous practice. Please retrain your staff.
JE
john evans
Sep 15, 2025
4.0
Very nice and organized planet fitness. It was very clean.
What are the operating hours of Planet Fitness in Danbury (Southwest), CT?
Planet Fitness in Danbury is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 9:00 PM, Saturday and Sunday from 7:00 AM to 7:00 PM. Holiday hours vary; for example, it is open from 5:00 AM to 9:00 PM on November 26th and from 7:00 AM to 1:00 PM on November 27th.
Where is Planet Fitness located in Danbury?
Planet Fitness is located at 19 Backus Ave, Danbury, CT 06810, US.
What services are offered at Planet Fitness Danbury?
Services include Classic Access, Mobile App, Free In-Club Fitness Training, Classic Wifi, Perks program, guest privileges, tanning, massage chairs, hydro massage, total body enhancement, half-price cooler drinks, fitness training, premium perks, Wellness Pods, and virtual fitness training.
What is the philosophy of Planet Fitness regarding members and workouts?
Planet Fitness believes that every member is strong in their own way, with unique goals and routines. They provide a welcoming, Judgement Free Zone® where everyone can build strength at their own pace.
Can I use a mobile app to enhance my workout experience at Planet Fitness?
Yes, you can download the Planet Fitness mobile app which offers hundreds of ways to get strong and helps you engage with your workouts.
What nearby stores and shops can I visit around Planet Fitness Danbury?
Nearby stores include Ocean State Job Lot (discount and home goods store), Bath & Body Works, Victoria's Secret & PINK, Babies"R"Us, and Lacrosse Unlimited (sporting goods store).
Are there dining options close to Planet Fitness in Danbury?
Yes, nearby dining options include Nikos, an Italian restaurant, Agave Mexican Restaurant Danbury CT, and Mexcla Mexican Restaurant.
What beauty and wellness services are near Planet Fitness Danbury?
Nearby beauty and wellness locations include Hair by Heather_CT, Adela Nail Spa, Level Tattoo & Beauty, Lauren's Hair Lounge, True Colors Salon by Laura, Lorranalb, Legends Barber Co., and Shanell's Studio.
How can I contact Planet Fitness Danbury for more information?
You can call Planet Fitness Danbury at +1 475-454-2001 or visit their website at https://www.planetfitness.com/gyms/danbury-southwest-ct.
Are there any special perks included with a Planet Fitness membership?
Yes, perks include guest privileges, half-price cooler drinks, tanning, massage chairs, hydro massage, total body enhancement, premium perks, and access to classic wifi and wellness pods.