LensCrafters

4.8
698 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
7 Backus Ave, Danbury, CT
06810-7493, United States

Hours

Reviews

4.8
698 reviews
5 stars
652
4 stars
10
3 stars
2
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, knowledgeable, and attentive, with many customers highlighting individual employees like Leila, Bob, and Taylor for their exceptional service.

Product Selection

Customers appreciate the wide variety of frames and lenses available, often noting the helpfulness of staff in guiding them through their choices.

Efficiency

Many reviews mention the quick and smooth process for ordering glasses and receiving eye exams, with minimal wait times reported.

Mixed Experiences

While most feedback is positive, some customers reported issues with specific staff members or experiences that detracted from their overall satisfaction.
  • YJ
    Yazad Jal
    Dec 30, 2025
    5.0
    My wife and I visited the LensCrafters store in the Danbury Mall today. Leila was knowledgeable and extremely helpful. She went out of her way to help ua select the right frame and lens. It was a very pleasant experience and I will definitely take her advice again.
  • ND
    N Doucette
    Dec 26, 2025
    5.0
    Easy to order new glasses. Wonderful staff and fast service.
  • WW
    William
    Dec 5, 2025
    5.0
    Clear explanation about my situation. 😊
  • JT
    Jean Touscany
    Nov 21, 2025
    5.0
    The purchase of a new product went smoothly and easily! Taylor was a great help in explaining and showing me how the hearing glasses work and getting the best price.
  • MC
    Michelle Crescio
    Nov 20, 2025
    5.0
    The entire staff was so kind, and I couldn’t be happier with my experience. From the moment I walked in, I was greet with smiles and friendly faces that assured me I would be leaving happy with my purchase. They were attentive with my questions, took measurements, and made sure that my lenses had all the extra goodies I needed to pair with my prescription. I’m so excited to get my new frames! Thank you so much and I can’t wait to get them!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.