Business Details
About
OptometryEye Care Center
Friendly Eyes Optometry is the local eye doctor to see for all of your eye care needs in Danbury, CT. As your local Danbury optometrist, Friendly Eyes Optometry can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 7 Backus Ave Danbury, CT 06810 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Location
Hours
Reviews
4.6
199 reviews
5 stars
168
4 stars
11
3 stars
4
2 stars
5
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, knowledgeable, and professional throughout their visits.
Appointment Issues
Several reviews highlighted problems with appointment scheduling, including long wait times and cancellations due to lateness.
Remote Consultations
Feedback indicated mixed feelings about remote consultations with doctors, with some customers appreciating the technology while others found it unsatisfactory.
Facility Conditions
Some customers reported cleanliness issues and a lack of maintenance in the facility, affecting their overall experience.
Customer Service
While many reviews noted excellent customer service, there were instances of unprofessional behavior from specific staff members that detracted from the experience.
- SKSara KelmanOct 30, 20255.0I am very pleased with how I was treated. I got the appointment date wrong and showed up 2 days early. Despite this I was able to have an eye exam right away when there was a no show. The technician was personable and very competent. Whenever I had questions he took time to answer them clearly. I will come back here next time I need an exam.
- DRDaniel J RodriguezOct 16, 20255.0Friendly staff, all the eye doctors are great and informative about the results of your tests. The people who helped me get new glasses and order a new set for contact lenses were helpful as well
- SSS R SAug 23, 20251.0Dr Kahn was great. However I found out that they no longer have a Dr on site and that it is done remotely !! Can you tell me how you can check the pupils of a patient remotely !! At least they called me before my appointment, to warn me.
- SLSamantha LaurerAug 17, 20251.0First I got there, after making an appointment, and they told me I couldn’t get seen for contacts because it was the doctors last day and she wouldn’t be there for a follow up. They didn’t inform me of that when I made an apt. So, I made a stink and she said she would see me. During the exam, she then said she still wouldn’t give me contacts because there was something wrong with my corneas and said I had to see a specialist. She didn’t give me any more information than that. I didn’t get drops for my dry scratchy eyes, nothing. Complete waste of time and money. Friendly Eyes is the opposite of Friendly! Never going here again and do not recommend!
- KBKenneth BoothJul 15, 20254.0Pleasant experience over-all. During eye testing, employee was chomping on chewing gum right in my face. Seemed unprofessional to me. Sales staff was great, found the glasses I needed very quickly by listening to my needs.
Frequently Asked Questions About Friendly Eyes Optometry
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at Friendly Eyes Optometry?
An annual eye exam can detect eye health and general health issues early, such as diabetes and high blood pressure, allowing for timely treatment. It's more than just updating your glasses or contact prescription.
What does a comprehensive eye exam at Friendly Eyes Optometry include?
The exam involves a series of simple but comprehensive tests to assess your vision and eye health, after which the optometrist will discuss results and prescribe the right correction if needed.
Is a contact lens exam different from a regular eye exam at Friendly Eyes Optometry?
Yes, a contact lens exam includes all aspects of a comprehensive eye exam plus detailed measurements of your eyes to determine the right contact lenses. There is an additional fee for contact lens fittings.
Where is Friendly Eyes Optometry located and how can I contact them?
Friendly Eyes Optometry is located at 7 Backus Ave, Ste 250, Danbury, CT 06810 inside Danbury Fair Mall. You can call them at +1 203-546-4920 to schedule an appointment.
What are the office hours for Friendly Eyes Optometry?
Friendly Eyes Optometry is open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays.
What payment methods does Friendly Eyes Optometry accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
How can I schedule an eye exam at Friendly Eyes Optometry?
You can schedule your eye exam online through their reservation link on LensCrafters' website or call their main phone number to book an appointment.
Which nearby stores can I visit before or after my eye exam at Friendly Eyes Optometry?
After your eye exam, you can visit nearby stores like Sunglass Hut for eyewear, J.Jill or Free People for women's clothing, and H&M for both men's and women's clothing — all located within Danbury Fair Mall.
Are there dining options near Friendly Eyes Optometry in Danbury Fair Mall?
Yes, you can enjoy a meal or snack at the Food Court at Danbury Mall, stop by CFALLA Coffee Design for coffee and smoothies, or try Kusulyn Japanese restaurant, all located near Friendly Eyes Optometry.
What other services or shops are nearby Friendly Eyes Optometry for a complete shopping experience?
Nearby, you can find specialty shops like Build-A-Bear Workshop for gifts, Instant Shoe Repair for footwear needs, and Introstem Spa for beauty and wellness services, enhancing your visit to Danbury Fair Mall.