LensCrafters

4.7
264 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
72 Farmington Ave, Bristol, CT
06010-4216, United States

Hours

Reviews

4.7
264 reviews
5 stars
237
4 stars
9
3 stars
2
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with repairs and selections.

Efficiency

Many reviews highlighted the quick service provided, with several customers noting that their glasses were repaired or fitted in a timely manner.

Knowledgeable Staff

The staff was frequently described as knowledgeable, providing valuable assistance in selecting frames and understanding insurance options.

Repair Services

Numerous customers appreciated the complimentary repair services offered, even for glasses not purchased at the store.

Mixed Experiences with Eye Exams

While many customers had positive experiences with the eye exams, some expressed frustration regarding changes in exam procedures and scheduling issues.
  • PH
    Persephone Hall
    4 days ago
    5.0
    This is the 2nd time I had a virtual eye exam. The doctor was on the screen and controlled the visual tools to test my vision. Brandon assisted was in the office and assisted with the process. Brandon was extremely friendly and helpful. The doctor was efficient in completing the exam and explaining the findings.
  • WB
    Whit Betts
    Dec 11, 2025
    5.0
    I was extremely impressed and pleased with the knowledge, service, and efficiency of the sales person (Emrah) who sold me new glasses today at the Bristol store. He answered all my questions, and applied zero pressure on the type of lenses to purchase. The entire process took less than a 1/2 hour.
  • SC
    Suzanne Couture
    Nov 22, 2025
    5.0
    I was given time to browse frames on my own, then Sheila helped me find the perfect glasses for the shape of my face. Sheila also compared store discounts vs my insurance coverage to determine which would be cheaper for me. Everything went smoothly and I had a great experience at this location.
  • JK
    Joell Kumiega
    Oct 4, 2025
    5.0
    Excellent
  • SV
    Sharon Vocke
    Sep 10, 2025
    5.0
    I needed a pair of RayBans repaired and Sheila and Rachel couldn’t have been more kind and helpful. It was a challenging repair, yet they managed it beautifully. I’m so grateful!! HIGHLY recommend!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.