The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
Belinda drew my labs. She was super awesome. Kind, informative and so gentle. So glad I picked Quest for this lab work!
GS
Guy Solis
6 days ago
3.0
Every time I go in for a blood draw I am met with a new person who has no confidence. One young lady went it to my arm and I looked away and when I looked again she moved the needle, still in my arm, 90 degrees so she could draw from the side of the vein. She said ''don't worry, I'll get it''. I said ''don't ever do that again'' quietly so as not to embarrass her if in front of the other girls. I had a very large hematoma for the next week. Another girl rubbed my vein with her thumb so much I was sore afterwards. In the end she drew blood but I had that puncture wound and another on a nearby vein...This lack of confidence is unnecessary...perhaps more training? I know my veins are fairly prominent so not sure why the issue..My wife will walk out bandaged on both arms..
JE
Jake Esau
Apr 1, 2026
1.0
Scheduled an appointment but had a personal schedule change so I came in a day early as a walk in at 9:30am. The woman explained to me that they couldn’t take me until the afternoon because it would mess up their corporate schedule timing system. There was no one else waiting at the time, sounded like it was purely a system issue.
I cancelled my appointment and will be using a different labs service for what I need done.
NP
Nicole Page
Mar 27, 2026
5.0
Everything was fast and well done. Belinda drew my blood and was so charismatic and lovely. Apparently quest is supposed to send a survey at the end which I would have loved to do, but I never received it. I checked both my spam folder and searched for it in my inbox. I also checked the app and nada. Might be an issue with the surveys being sent out.
KL
Kyra Larson
Mar 18, 2026
1.0
I got nerve damage from the blood draw.
I knew something was off when the person took my blood because the tourniquet was SO tight and on for a long time to the point of my arm hurting. My arm was in pain for 3 or 4 days and ended up getting a massive bruise. I also didn’t feel like this were very sanitary there since it was very cluttered.
I won’t be coming back to this location.
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
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