Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
382 reviews
5 stars
334
4 stars
6
3 stars4
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted instances of rudeness and poor service.
Staff Knowledge
Many customers appreciated the staff's expertise and professionalism, particularly mentioning specific employees like Joe, Heather, and Dr. Swindell for their attentive service.
Experience Consistency
While some customers reported excellent experiences, others noted inconsistencies in service quality, with some feeling dismissed or poorly treated during their visits.
Product Quality
Customers expressed dissatisfaction with the quality of glasses and the warranty process, citing issues with fitting and replacement lenses.
- IFIsaiah foxJan 4, 20265.0Excellent customer service, Juan and and Jessica were very knowledgeable and professional. Definitely recommend 👌
- TCToney CrownoverDec 26, 20255.0Great place to get both an eye exam, and glasses!
- KDKevin DarbyDec 8, 20251.0My wife came to this location with a problem with her prescription. By the time she left, she was insulted by the doctor infront of other customers and left in tears. This was witnessed by other employees and customers. One employee simply walked away but another came over to console her and make sure she didn't have to pay for the exam. I am so angry right now that I want the doctor fired. There is no excuse for a doctor to insult patients the way that happened today. I also see another patient had a very bad experience recently so this is obviously not the first time this has happened.
- PWPaige WestmorelandDec 8, 20251.0Had a very unpleasant experience here the other day. I was so uncomfortable, I ended up just thanking them for their time and walked out. Lenscrafters lost a customer and Target Optical gained one!!!!
- JBJess BDec 6, 20255.0Patient and took their time, I very much appreciate being actually listened to and the OD knowing what they're doing.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands can I find at LensCrafters?
LensCrafters carries brands including Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Ralph Lauren, Polo, DKNY, Armani Exchange, Sferoflex, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
What insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Thornton?
LensCrafters is open Monday through Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through their scheduling link at LensCrafters' website.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup service for their products.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
Are there any optometrists near LensCrafters in Thornton?
Yes, Douglas Swindell & Associates, an optometrist and eyewear provider, is located near LensCrafters. Customers can easily visit both for comprehensive eye care needs.
What dining options are available near LensCrafters at Thorncreek Crossing?
Nearby dining options include Deli Zone for sandwiches, Berry Blendz smoothie and health cafe, Thai Basil Restaurant, Cold Stone Creamery for desserts, KPOT Korean BBQ & Hot Pot, Chick-fil-A for fast food chicken, TGI Fridays bar and restaurant, and Plentea bubble tea and smoothie bar. Perfect spots to visit before or after your eye care appointment.
Where can I find electronics or phone repair services near LensCrafters?
CPR Cell Phone Repair Thornton and Cell Phone Repair stores are located near LensCrafters, providing convenient mobile phone and electronics repair services if needed during your visit.