LensCrafters

4.6
376 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1281 E 120th Ave, Thornton, CO
80233-5731, United States

Hours

Reviews

4.6
376 reviews
5 stars
330
4 stars
6
3 stars
4
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Joe, Heather, and Jessica for their exceptional service.

Professionalism

The professionalism of the doctors and staff received positive feedback, with customers appreciating their knowledge and thorough explanations during eye exams.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding customer service and interactions with certain staff members.

Product Quality

Customers expressed satisfaction with the selection of glasses and the quality of service, although there were complaints about pricing and warranty issues.

Loyalty and Trust

Several long-term customers highlighted their loyalty to the business, citing consistent positive experiences over many years.
  • TB
    Teara Ben-Joseph
    Nov 7, 2025
    5.0
    Wonderful people. Was trying to find a place to fix my glasses because I smacked my face against a floor after going to a indoor slide place 😅 my glasses were crooked and one of my nose pieces broke off. They added a new nose piece and straighten the glasses for free 🤩 Thank you so much you guys!
  • WS
    Wes Sakamoto
    Nov 1, 2025
    5.0
    If you are lucky enough to work with Jessica, you’ll find her to be delightful and professional. She has that fun energy and is so easy to work with. Ask for her!
  • MV
    Michelle Veronikas
    Oct 27, 2025
    5.0
    Great doctor and staff. Thank you!
  • JR
    Joseph Ruiz
    Oct 15, 2025
    5.0
    We had an amazing experience during our visit to LensCrafters Thornton.The entire team was great, and had a level of professionalism that was second to none. It felt like we were with family. They truly have an amazing team!!!
  • DG
    Douglas Gonzalez
    Oct 11, 2025
    1.0
    Horrible customer service.. don't recommend at all.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.