Planet Fitness

Reviews

• DC

  Daniel Christenson

  Nov 9, 2025
  2.0
  We use Planet fitness about once a week. Our home Planet fitness is Bloomington, Minnesota. We haven’t changed it since we moved here since that’s not an option in the app, and we were advised we could go anywhere in the country. Normally we go to the Highlands Ranch, but have gone a few times to this one. We went 11/9/25 because Google maps showed the Highlands Ranch to be very busy, and correctly showed the Parker location to be nearly vacant. However, we were declined admission because this was not our home Planet Fitness. When we first moved here, my wife advised that we cancel our membership because we have weights and an excellent fitness center in our apartment complex. I responded that the monthly price wasn’t that much. I fear I made an error. On a personal note, I prefer Highlands Ranch location over Parker because the last few times I was on the stair step machine at Parker Fox News was playing on 3 TV screens above me. addendum: The lady at the desk, said she would let us in only if we bought a black card membership. NO other option. There’s not much incentive to have the option to go to an inferior franchise.
• MS

  Madison Shortland

  Nov 6, 2025
  5.0
  This gym is awesome. The staff really care and it is always clean when I go in. Shoutout to the late PM crew!
• BA

  Belinda Avila

  Nov 5, 2025
  5.0
  So far so good! I signed up with Brody yesterday and he was very professional. The facility was clean. They had a lot of cardio machines and the weight machines are organized from big muscle groups to small muscle groups. There was diversity amongst the clients, which I liked. The amenities seem awesome. I'm kind of mad I've been dragging my feet to start. I'm looking forward to the FREE personal training. Excuse me!!!
• DB

  D B

  Oct 20, 2025
  1.0
  I cancelled my membership in person but was unable to sign due to “the machine” being down. I was reassured it was cancelled and my membership would end on a specific day. I was charged two additional months and my membership was never cancelled. I went in to the gym in person and spoke to the front desk and cancelled my membership again. I requested to speak to a manager looking for a refund/credit of the two months and was told the manager was not available. They took my name and number and I was told I would be getting a phone call that day. A week went by with no phone call. I went to the gym two additional times with the same result…no manager available, took my information, and no phone calls. To this day I still have not received any phone calls. Poor review for not canceling my membership when initially asked in person. I was charged two additional months after cancelling my membership. I have gone to the gym 3 times in person to cancel my membership and to speak with a manager with no communication. It’s a decent facility with decent equipment however the staff and managers is why I give this review. Staff and managers are the face of the organization. Proper follow through and followup is essential in any business model. I will be looking for a gym that values their customers.
• P4

  PATRIOTS 4EV

  Oct 7, 2025
  1.0
  Going here for about 4 years now, and let me tell you first, in the past yes must come gym in the Parker area, but has turned to the worst, liberal norms took over and made this place a prison. Shame the community has to suffer because the “rule makers” turned to wardens. Stayed for the community and workers, leaving because of the workers now. Some are great but others are to much on the case of people trying to better themselves.

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