LensCrafters

4.5
442 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8405 Park Meadows Center Dr, Lone Tree, CO
80124-5005, United States

Hours

Reviews

4.5
442 reviews
5 stars
384
4 stars
4
3 stars
3
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of individuals like Amy, DJ, and Debbie for their exceptional service.

Quick Service

Several reviews highlighted the quick turnaround for glasses and repairs, with many customers receiving their orders sooner than expected.

Mixed Experiences

While most feedback was positive, there were notable complaints regarding rude service from some staff members, particularly Amy, which negatively impacted customer experiences.

Problem Resolution

Customers appreciated the willingness of staff to fix issues with glasses, often at no charge, demonstrating a commitment to customer satisfaction.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • DZ
    Donata Ziedins
    Dec 29, 2025
    5.0
    The manager at the Lonetree LensCrafters was amazing! No joke, my dog ate my glasses the week before Christmas and I needed them for work. I asked if she could rush an order but due to the holidays that wasn’t going to work. I understood. But after placing my order she went in the back and worked magic on my old glasses that were not purchased at LensCrafters by the way. She fixed the mangled sides and wrapped them so they did not hurt due to the sharp teeth marks from the dog. Truly a life saver. She has gained a customer for life. Customer service like this is so rare these days! Thank you so much!
  • ML
    Matthew Libby
    Dec 27, 2025
    5.0
    Just picked up a new pair of eye glasses from Lens Crafters. They were extremely knowledgeable, and my glasses even came in a week earlier than promised. DJ and the team were fabulous to work with. Will definitely be back.
  • TT
    tad tweeddale
    Dec 26, 2025
    5.0
    Debbie and Alexis were phenomenal! Took care of my sons glasses professionally and were very sincere!
  • LG
    Lauren Goulet
    Dec 14, 2025
    5.0
    These folks were awesome! I needed new glasses within 24hrs for a christmas family photo after losing/breaking my old ones and they did everything they could to get me a new pair the same day! Never felt rushed, pressured, or like a burden and always felt appreciated. I should've grabbed the names of the people who helped me, but truly all 4 people that I interacted with where amazing and made the whole thing so smooth!
  • KB
    Kate Bastedenbeck
    Dec 14, 2025
    5.0
    Very personable and knowledgeable staff. DJ went above and beyond for me and the experience was great. This will be my new store for future optical needs.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.