LensCrafters

4.5
431 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8405 Park Meadows Center Dr, Lone Tree, CO
80124-5005, United States

Hours

Reviews

4.5
431 reviews
5 stars
373
4 stars
4
3 stars
3
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Amy, Izzy, and Debbie for their exceptional service.

Professionalism

Several reviews highlighted the professionalism of the team, particularly in assisting customers with their eyewear needs and providing thoughtful recommendations.

Service Speed

While many customers appreciated the quick service, some expressed frustration with long wait times, especially during busy periods, indicating a need for better time management.

Product Quality

Customers reported satisfaction with the quality of glasses and adjustments made, although there were isolated complaints about issues with frames and lenses.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to specific staff interactions and service inconsistencies, particularly regarding appointment management.
  • MO
    Marissa Olivarez
    Nov 11, 2025
    5.0
    DJ was a wonderful representative to work with. He was patient, explained all the lens options clearly, and answered all my questions. Great service overall!
  • LA
    Lisa Anderson
    Nov 8, 2025
    5.0
    Stopped in today to get some lenses swapped out. Willow helped me and they were so friendly, I appreciated the great service!
  • MC
    Mirra Chavez
    Oct 30, 2025
    5.0
    What a friendly and informative team! I was so comfortable picking out glasses and not being pressured to buy something out of my budget. Thank you!
  • GH
    GLC Honda
    Oct 23, 2025
    5.0
    Willow provided EXCEPTIONAL service! I had a terrible experience at another location where they made my glasses crooked and loose, and then handed them back to me with their fingerprints all over them. Willow, on the other hand, fixed everything with utmost professionalism. I was extremely impressed with his service. THANK YOU ⭐️⭐️⭐️⭐️⭐️
  • MT
    Melvin Tuggle
    Oct 19, 2025
    5.0
    My husband and I came to your facility for glasses. We met Izzy and Amy. Izzy and Amy were both professional, courteous, and polite. Izzy was assigned to both of us for new glasses. We felt very comfortable ,as she had us to pick our frames. We both were (my husband and I) were very impressed with her professionalism. We felt as though we had a friend waiting on us. The facility was clean and in perfect order. Thanks for your reception and smiles. We look forward to seeing you again.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.