The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.
The location was neat, clean and efficient and the technician was great. However, I need it information before my appointment. I could get none. I spent an hour and a half trying to get through to a person to discuss my text with me and then trying to get my results has been a nightmare. This company does not want to have any people contact contact. Everything is through through a robot. It is awful and I will never never use them again again.
MA
Monika Ahrens
Mar 26, 2026
5.0
Easy check in. Technician was fantastic. His customer service was above average. Convenient location
DD
Dana Dose
Mar 23, 2026
1.0
I used to love this lab, but now it's AWFUL! The phlebotomists are still fantastic, but they removed the window. When you walk in, it's just four walls that are all white with nothing comforting on them. There was a computer check-in, with no human to welcome anybody. And chairs all lined up in a row. It felt like they expected us to all be robots. It's hard to describe in words, so if you want to risk it for yourself, make an appointment and see how you feel about it. From now on, I plan to get my labs done at my doctor's office where there are actual humans, welcoming people and a comfortable waiting room.
SR
Shayne Roberts
Mar 21, 2026
1.0
If I could give this facility zero stars I would. I have never been treated so rudely by the employee there. She blatantly lied to my face. It sad the lack of training and customer service the facility provides to people.
TL
Tanya Lukyanenko
Mar 7, 2026
1.0
Had an appointment here only to find out it’s still closed till March 16. No notification received
Frequently Asked Questions About Quest Diagnostics
What do I need to know before I arrive at a Quest Patient Service Center?
Please be aware that when you visit a Quest Patient Service Center:
• Scheduled appointments are strongly encouraged and will receive priority. Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
• If you walk in, you will have to wait for the next available opening.
Do you accept walk-ins?
Scheduled appointments are strongly encouraged and will receive priority. If you walk in, you will have to wait for the next available opening.
Should I be fasting?
Fasting before a blood draw means you don’t eat or drink anything except water. If your test requires it, don't forget to fast for 8-12 hours before your appointment. If you’re not sure, contact your doctor's office. To learn more about how to prepare for your test, visit QuestDiagnostics.com/patients/get-tested/prepare/fasting for additional fasting information.
What should I bring to my appointment?
Please arrive and check in 10 minutes before your appointment time. If you check in more than 10 minutes late for your appointment, you will be served as a walk-in.
You should bring the following to your appointment:
•A lab order from your doctor. If your doctor did not give you a paper order, check with them to see if they sent it electronically.
•Photo identification listing your first name, last name, and date of birth (for example, a driver's license, government issued photo ID, Passport, or Green Card).
•Current health insurance information.
•Credit, debit, or health savings card. You will be asked to preauthorize payment for any balance due after your insurance is billed.
It’s important to also know if your test requires fasting the day before and/or morning of your appointment. Your healthcare provider should have indicated this on your lab order or during your visit. Learn more about fasting before a lab test.
Note: Childcare is not available and the waiting area is not attended. Some testing protocols, such as drug screenings or pre-employment screenings, have strict rules which do not allow children to accompany the patient during sample collection. If you have questions about your testing protocols, please contact your healthcare professional or employer for additional information.
How do I check in when I arrive?
Sign in using the Check-in kiosk, or if not available, sign the clipboard at the front desk. Please be prepared to present a valid photo ID and insurance information. Be sure to mark the reason for your visit when signing in.
If you were unable to preregister ahead of time, and would like to do so, you may be able to complete the registration process if you arrive a few minutes early at a Quest Patient Service Center that has a Check-in kiosk. When you check in with your mobile number, you may be asked if you want to complete the registration process on your smartphone while you wait.
My doctor told me they would send over an order. Do you have it?
If your doctor said they would send us the order electronically or via fax, there is no need to confirm that we have the order. If we do not have the order, we will call the doctor to obtain it when you arrive at our Quest Patient Service Center. To prevent delays, be sure to visit our location during your doctor’s office hours or obtain a copy of your order from your doctor.
How soon after my visit will my doctor receive my lab test results?
Turnaround times for test results can vary. If you have a MyQuest account, your test results will be delivered to your account as soon as they are available. This can take 2-5 business days from the time the sample is received, depending on your test.
You should always follow up with your doctor to discuss your results.
Brand Certified Facts from Quest Diagnostics
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