LensCrafters

4.2
192 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
14500 W Colfax Ave, Lakewood, CO
80401-3229, United States

Hours

Reviews

4.2
192 reviews
5 stars
145
4 stars
7
3 stars
4
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Finn, Lauren, and Annie.

Repair Services

Customers appreciated the free repair services offered for glasses, with multiple reviews highlighting quick and effective fixes.

Mixed Experiences

While many had positive interactions, some customers reported issues with the eye exam process and prescription accuracy, leading to frustration.

Professionalism

Several reviews noted the professionalism of the eye doctors, particularly Dr. Mok, although there were complaints about some staff members' attitudes.

Store Environment

The store was described as welcoming and accommodating, with a good selection of frames, although some customers experienced long wait times or unacknowledged presence.
  • CC
    Cheryl C.
    Nov 11, 2025
    5.0
    I had a wonderful experience at this LensCrafters location. From the front desk staff to the eye doctor Amy, to the manager Annie, it was top notch! I can “see” so much better with the RX I got from Dr. Amy than my previous RX. And Annie, the manager picked out several frame options that were exactly what I liked (I ended up choosing one of her recommendations). No idea how she did such a good job, but every one of the frames was a great look on me! She has a natural knack for this business. Such a wonderful experience with such awesome professionals who so obviously care and “listen” to your needs and wants. I’ll definitely be back and recommend this location to anyone I know needing new eyewear!!
  • TH
    Troy Hunt
    Oct 17, 2025
    5.0
    I came into the store 15 minutes before closing. I knew what I wanted, and Finn delivered. I was in and out after 15 minutes. Finn is outstanding. Technically proficient, knowledgeable, and professional. Thank you so much.
  • WP
    Waqas Pathan
    Oct 3, 2025
    5.0
    I came to this store with old loose glasses. Finn is a miracle worker and restored them back to original condition. I was very doubtful because of how bad the condition was but Finn really made my day. Thank you so much 🙏🏼
  • JD
    Jolene Deister
    Oct 1, 2025
    5.0
    From Holly at the front desk, to Dr. Amy, to Lauren who helped me pick out my glasses and Patrick who rang me up; my experience was great. It was a busy time to come into the store, but Lauren and Patrick managed the crowd with a friendly greeting and professionalism as they continued to help the current customer in front of them. Lauren was patient with me as I asked questions and she diligently worked to see what the best deal would be (through insurance or the discount the company was offering). I appreciated the time she spent with me and the fact that she never made me feel rushed. I will gladly go to the LensCrafters again in the future.
  • PK
    Patrick Knaub
    Sep 19, 2025
    5.0
    On travel and the screw fell out of my glasses. I try buying a repair kit and it had no screws in it, FAIL. I went to LensCrafters and they repaird my glasses, no charge problem solved!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.