Cleanliness
Many customers reported issues with cleanliness, particularly in the bathrooms and showers, with some describing them as filthy and unsanitary.
Staff Performance
While some staff members received praise for being friendly and helpful, others were criticized for poor customer service and rudeness.
Equipment Maintenance
Several reviews mentioned that some gym equipment was in disrepair and needed maintenance or updates.
Operational Hours
Customers expressed frustration with inconsistent opening hours, especially on weekends, leading to inconvenience for early morning workouts.
Safety Concerns
There were multiple reports of safety issues, including theft and unsupervised individuals in the gym, contributing to a feeling of insecurity.