Eyemart Express

Reviews

• MN

  mike neil

  2 days ago
  1.0
  So much to cover here, I will try to keep it short and to the point. It is a 2hr drive each way. I scheduled an appointment and at my appointment I explained what I needed in a new pair of glasses and new lenses for my old pair. I received two separate text messages stating "your glasses (1 of 2) are ready to be picked up." and then "your glasses (2 of 2) are ready to be picked up." I drove 2hrs Saturday to pick up and when I got there they had the new frames with lenses ready. The replacement lenses were not going to be ready until Tuesday! The manager told me I couldn't have received that text because they are not ready. I showed her the text and she shrugged her shoulders and said "I don't know what to say, we can't have them ready if we don't have your old frame." I told her that I asked the lady that sold me the replacement lenses if I needed to leave mine and she said no. I put the new frames with lenses on and my vision was worse! I asked her if that should happen. She told me "It will take a few weeks to get used to them." I questioned this and got several answers that made no sense. It only got worse from here!!!
• JS

  Juan Santana

  5 days ago
  5.0
  Best place in town to get your glasses hands down. Shout out to Valerie for being super helpful and making it super easy.
• KI

  Kevin Irvine

  Mar 31, 2026
  1.0
  I left my glasses their to get the scratches taken out and or replaced, they said about a week. I went in 2 weeks later no one was out front I had to go find someone to help me. They could not find my glasses. When they did find them they were still on the little box they put them in and lied to me about when they got them. The older lady threw away the paper they fill out for them I pulled it out of the trash. The manager then called me 3 days later told me the warranty was up now and they would have to charge me for the repair. They sat in their store for 2 weeks never got sent off and they just wanted to argue with me about it. I showed them their own document with the date on it and the manager just told me that their are other eye glass stores all over the western slope. I already travel 2 hrs from utah to go to these guys and it seems they dont care. I actually have all this documented
• KL

  Kevin LaDuke

  Mar 25, 2026
  5.0
  Great staff and very knowledgeable. They are always very helpful and caring.
• CA

  Corby Achierno

  Mar 13, 2026
  5.0
  Eyemart Express us the only place I will go for eye care! Dr. Hicks was great & very complete with my eye exam. The ladies out front in the eye glass area were as nice and as helpful as they could be. I worked with Valarie the most. Her kindness & help were at an all time high! I would highly recommend Eyemart Express for all your eye care needs!

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