Planet Fitness

4.3
1028 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2401 North Ave, Grand Junction, CO
81501, United States

Hours

Reviews

4.3
1,028 reviews
5 stars
706
4 stars
148
3 stars
44
2 stars
44
1 star
86

What are people saying?

AI-generated from recent customer reviews

Cleanliness

There are frequent complaints about the cleanliness of the gym, particularly in the bathrooms and showers, with reports of dirty conditions and lack of maintenance.

Customer Service

Customer service experiences vary widely; while some staff are praised for being friendly and helpful, others are criticized for being unhelpful or rude.

Membership Issues

Many customers have reported difficulties with canceling memberships, including being charged after cancellation and receiving conflicting information from staff.

Equipment Quality

The gym has received positive feedback for its variety and quality of equipment, especially after recent upgrades, although some customers feel the layout is inefficient.

Parking Concerns

Parking can be problematic, with reports of a chaotic lot and safety concerns due to fast drivers.
  • HS
    Hernan Salgado
    2 days ago
    5.0
    It's always nice to come to a place where you're accepted regardless of your background and nationality. I only wish that they had a gym in Montrose because they certainly would be driving Anytime Fitness out of business.
  • SH
    Stephanie Hulet
    Nov 13, 2025
    5.0
    Very clean. The equipment was very well maintained. I had a great visit! Totally recommend this location!
  • JH
    Jordanne H.
    Oct 18, 2025
    4.0
    Gym itself is perfectly fine! Generally friendly staff! Parking lot can get a bit crazy with fast drivers cutting through and some glass, so just be mindful of how you park.
  • RM
    Raelie Myers
    Oct 17, 2025
    1.0
    I attempted to cancel my membership In June of 2025, I spoke with an employee (Corax) and she told me that I would have to pay for each month leading up till the end of the year and then a early cancellation fee on top of that in order to cancel. She then told me that it would cheaper to come back in a few months and cancel in august to avoid the early cancellation fee. I did so and came back in august after paying for 2 more months of a membership I was not using. She then told me that she gave me the wrong information and that I would have to come back in October. I said screw it and just canceled Right then and there. They took $58 out of my account and said I was all squared away and it was canceled. I even got a email confirmation of the cancellation. Then next month I was still again charged 15 dollars each month for another 3 months before I realized it wasn’t actually canceled. I called again and they told me there was no record of me canceling my membership even tho they had taken the money from my account. Canceling this membership has been an ongoing nightmare and no one seems to be able to help. I’m warning everyone who gets a membership here to re think there choice because it is an absolute nightmare to change your mind. And they will continue to take your money time and time again with no remorse.
  • RB
    Rob Vallejos (boise_rob)
    Oct 13, 2025
    5.0
    Updated Review ! After posting a one star review and receiving a response from owner , I do have to give credit when credit is due After my complaint ,the next day was a vast improvement ! The staff has constantly kept this place spotless , soaps are always full, staff is constantly seen cleaning bathrooms , vacuuming around equipment and keeping this place clean ! This place is the only one that I have seen that updates their equipment to the newest ones available , I have visited Planet Fitness in various locations in California and Idaho ,none compare to this location . To take this to the next level , the top would be to greet guest as they come in and acknowledge them leaving as other Planted fitness do Monday 10/13/25 12:30pm Went to workout today and went to wash my hands after using men Bathroom and as I went to wash my hands not one but BOTH SOAP DISPENSERS WERE EMPTY ! . So I walked right to front desk and told the the male employee that both the soap dispensers were empty and I repeated this twice to let him know that he understood what I was saying so that he would get on it . After my hour and half workout went back in to use restrooms again to wash my hands before leaving and wouldn’t you know it , they were STILL EMPTY ! So as I was walking out this guy was just sitting and doing nothing ! So beware of this when your touching machines that men are using toilets and urinals then running their dirty hands on every machine they use .

Frequently Asked Questions About Planet Fitness

What is Planet Fitness and what makes it unique?

Planet Fitness is a gym and fitness center offering a welcoming Judgement Free Zone® with best-in-class equipment, catering to all fitness levels to build strength at their own pace.

Where is Planet Fitness located in Grand Junction, CO?

Planet Fitness is located at 2401 North Ave, Grand Junction, CO 81501, United States.