Quest Diagnostics

Reviews

• AM

  Angela Martin

  6 days ago
  5.0
  Becca is great each week…she gets the vein 1st try every time.
• MP

  Melissa Popp

  Mar 27, 2026
  5.0
  I went into Quest Diagnostics for a full round of lab work, and my veins decided not to cooperate. It could have easily turned into a rough time, but Mary handled it with so much patience and calm. She kept talking to me, stayed kind throughout, and never made me feel like a problem. You can tell she cares about what she's doing. She made the whole thing as easy as it could have been.
• JT

  Joey Taylor

  Mar 22, 2026
  3.0
  Communication is expected and respected. The facility I went to seem to be running 25 minutes behind. You have contact information for all appointments yet no information was sent out to inform patients of the delay. I ended up late for another appointment that day. I am not speaking with certainty, but I do believe that a walk-in was taken before me and it happened to be at my scheduled appointment time of 11:20 AM All that being said once I was taken back, my phlebotomist was upbeat, informative, and very personable. The facility at 4500 E Ninth Ave, Unit 160, Denver, CO had its exterior doors locked to the outside so no one was able to enter the building directly. No signage to direct patients on how to enter the building. (Crossing the street and entering the main hospital, taking elevator up to the bridge between the buildings and then back down to the floor with your office.) I got lucky after a few minutes someone came out of 4500 so I was able to enter directly. Upon my entry I met another patient who had walked all the way around and asked how I got in. You could do better.
• MM

  matt mcdowell

  Mar 22, 2026
  3.0
  READ BEFORE YOU GO. Quest diagnostics 4500 E 9th Ave #160, Denver, CO 80220. This location is inside Rose medical center. This building is CLOSED on the weekend. You must enter by going into the emergency room across the street, taking the elevator up and entering the building using the sky bridge to cross back across the street. The front door to the building that this location was inside was LOCKED. Most customers had to beat on the front enter until a security guard came. One lab tech called in sick, my appointment was at 840 am and I wasn't called back until 915. The lab tech was doing everything she could, but, missing half of their staff the schedule was tanked and got worse as time went on.
• VS

  Valerie Smith

  Mar 21, 2026
  3.0
  If you’re coming on a weekend for lab work, be aware that the front door is locked and no one is there to let you in. You need to go across the street to Rose Hospital and walk in the mother and baby emergency entrance. There is an elevator on your left that you can take to the third floor to access the sky bridge, a security guard will be there when you step off the elevator, just go to the right. After walking across the sky bridge you’ll find an elevator, take that to the first floor and then go to suite #160 and open the door for Quest.

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