LensCrafters

4.6
1282 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3000 E 1st Ave, Denver, CO
80206-5638, United States

Hours

Reviews

4.6
1,282 reviews
5 stars
1,146
4 stars
21
3 stars
2
2 stars
15
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their friendliness, helpfulness, and willingness to go above and beyond.

Staff Expertise

Customers frequently noted the staff's knowledge and expertise in assisting with frame selection and adjustments, contributing to a positive shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.

Repair Services

The business received positive feedback for quick and effective repair services, with many customers appreciating the complimentary adjustments and repairs.

Product Issues

There were complaints regarding issues with orders and prescriptions, including incorrect lenses and delays, which affected customer satisfaction.
  • DG
    David Gipp
    Nov 9, 2025
    5.0
    The team at the Cherry Creek LensCrafters took the time to carefully repair a vintage pair of glasses I brought in. Excellence service!
  • CH
    Colorado Trail House
    Nov 6, 2025
    5.0
    Amber is phenomenal! Her excellent customer service, extreme patience, and expertise made it possible for me to get the perfect pair of glasses. The whole staff is wonderfully helpful, but if you happen to get Amber at Cherry Creek LensCrafters, you can trust that your eyes are in good hands. Thanks again Amber!
  • JH
    J Holmes
    Oct 29, 2025
    5.0
    Dr. Hoover in the attached optometrist was wonderful. My prescription has been off for several years, apparently, and I'm on a smaller correction that resulted in cheaper lenses. Staff was friendly throughout the store and into the doctor's office.
  • SA
    Sean A
    Oct 27, 2025
    5.0
    Amber was extremely helpful in the purchase of my new glasses. When I thought I broke them after a few months she was able to repair them in less than 5 minutes. Fantastic customer service.
  • KK
    Khanh
    Oct 24, 2025
    5.0
    Very friendly and helpful staff. Im not even buying anything, I came in and asked them to pop out my old lenses and put them on a new frame that I purchased elsewhere. I offered them payment for their trouble but they declined and did it for free.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.